Seasonal HR Coordinator - Team Service Office
Company: Six Flags Fiesta Texas
Location: San Antonio
Posted on: May 3, 2024
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Job Description:
Human Resources Coordinator (Team Service Office)
Job Type: Part Time - Seasonal
Pay Rate: $14/hr.
Category: Administrative
Location: Six Flags Fiesta Texas in San Antonio, Texas
WHAT WE PROVIDE:
This is an entry level seasonal position at Six Flags Fiesta Texas,
in San Antonio, TX. It features a competitive hourly rate of $14
with perks such as: Free entry to any Six Flags Park for all
employees and a guest with each visit, additional complimentary
tickets for friends and family, discount of merchandise for all
employees, flexible scheduling and daily and weekly pay
available.
WHAT YOU WILL DO:
As the heartbeat of our Team Service Office, you'll be at the
forefront of championing a vibrant, collaborative and inclusive
workplace culture. Your role as an HR Coordinator is multifaceted
and dynamic. In this pivotal role, you'll not only shape the
employee experience but also contribute to the overall success and
resilience of our organization. If you're ready to make a tangible
impact and be a catalyst for positive change, join us as our HR
Coordinator and embark on an exhilarating journey of growth and
transformation.
HOW YOU WILL DO IT:
Employee Advocacy: Serve as a trusted ally for our team members,
promptly addressing their concerns and ensuring their voices are
heard and respected.
Conflict Resolution: Navigate and resolve intricate employee issues
with finesse, employing a blend of empathy, tact, and assertiveness
to foster positive outcomes and maintain harmony within the
team.
Operational Excellence: Drive efficiency and accuracy in HR
operations, meticulously managing databases, streamlining
processes, and implementing best practices to ensure seamless
functioning of our HR systems. Daily and accurate operation of
Human Resource databases; EAS, Optimum 8 and UKG applications
Maintain Records and Compliance: Keep accurate and up-to-date HR
records and documentation, ensuring compliance with company
policies and legal regulations. Track minor labor to avoid
violations and stay within company, state and federal laws.
Communication Hub: Serve as a central point of contact for
HR-related inquiries, offering clear and concise guidance to
employees, and facilitating open channels of communication to
enhance transparency and trust.
Customer Service: Provide exceptional service to all employees over
the phone and in person, promptly addressing inquiries and concerns
with professionalism and courtesy, and ensuring clear communication
and follow-up to uphold satisfaction and trust.
Fully Understand and Demonstrate Six Flags Culture, Values, and
Company Policy: Immersing yourself in Six Flags' culture, values,
and policies to effectively represent the company's ethos in all
interactions.
Strategic Partner: Collaborate closely with departmental leaders to
align HR strategies with organizational goals, leveraging your
insights and expertise to drive initiatives that nurture talent,
promote growth, and elevate performance across the board.
Investigator: Employ empathetic inquiry and thorough investigation
techniques to uncover root causes of employee concerns, maintaining
impartiality and adherence to legal regulations while effectively
communicating findings and facilitating conflict resolution to
promote a positive work environment.
Policy Enforcement: Adhere strictly to Six Flags Fiesta Texas
handbook policies at all times, setting the standard for
professionalism and conduct while ensuring compliance with park
regulations and protocols. Inputs, tracks, and counsels team member
attendance and other policy violations. Adheres to and models
Grooming, Guest First, and Safety Standards to set a benchmark for
excellence.
Ensure Cleanliness and Organization of the Team Service Office:
Upholding a clean and organized environment in the TSO to provide a
professional and welcoming atmosphere.
Assist with Various Projects and Training Initiatives: Supporting
HR projects, conducting research, and attending training to enhance
departmental effectiveness.
Collaborate with Other HR and Functional Teams: Collaborating with
other HR teams and departments to achieve common goals and support
organizational objectives.
Support Positive Work Environment Initiatives: Implementing
initiatives to foster a positive and healthy work environment
across all departments.
WHAT YOU WILL NEED:
Be at least 18 years of age
Available to work up to 30 hours a week.
Able to work with minimal supervision, manage time/tasks
effectively, maintain control over current cases/responsibilities
and follows up on all relevant issues
Willing to quickly learn and conduct HR related investigations and
utilize HR related software - Optimum 8, Smartsheets, Ultipro/UKG
and EAS
Discrete approach to sensitive, confidential and complex employee
relations issues
Friendly, outgoing personality, and the desire to interact with
employees
Demonstrate problem-solving skills
Must be able to work a flexible schedule to include nights,
weekends, and holidays
Excellent time management skills
Strong leadership skills with a sense of teamwork and positive
attitude
Great written and verbal communication skills
Must be confident and able to coach and engage with employees of
all ages
Basic computer skills, along with Microsoft Word and Excel
proficiency
OTHER NOTES:
May perform other duties beyond scope of above as necessary to
support the park as a whole
Reports to Human Resources Leadership
While this job description is intended to be an accurate reflection
of the requirements of the job, management reserves the right to
add or remove duties when circumstances (e.g., emergencies, changes
in workload, rush jobs, or technological developments) dictate.
Interested Candidates should apply online at
Careers.sixflags.com
Park Location: San Antonio, TX - Six Flags Fiesta Texas
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Keywords: Six Flags Fiesta Texas, San Antonio , Seasonal HR Coordinator - Team Service Office, Human Resources , San Antonio, Texas
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