Healthcare Collections Specialist

Company: Aerotek
Location: San Antonio
Posted on: April 9, 2021

Job Description:

Description:The healthcare collections specialist is responsible for research, analysis and resolution of high volume, complex customer accounts receivable, order entry exceptions and disputes involving contractual agreements and non-standard billing agreements with hospitals, group purchasing organizations, nursing homes and miscellaneous medical service providers requiring durable medical equipment and associated peripheral medical supplies. PRIMARY DUTIES/RESPONSIBILITIES:oReviews, analyzes, and reconciles initial Accounts Receivable and Order Entry exceptions and discrepancies to ensure accurate invoicing and prompt payment within business practice and time sensitive guidelines.oPerforms extended resolution activities on more extensive exceptions and discrepancies including engaging parties such as Finance Department, National Contact Center, Contracts Area and field staff to collect necessary transaction details required to advance the resolution process. Utilizes higher-level knowledge of accounts receivable practices and information systems to identify and remove barriers to account collection.oFacilitates high volume, extensive professional level verbal and written communications to a broad spectrum of internal and external contacts during all resolution activities operating within strict federal credit guidelines and in full compliance with Sarbanes-Oxley regulatory requirements.oResearches and verifies all requisite specific transactional information such as contractual stipulations and service dates, initial order entry information, purchase order information, contract information such as price breaks, volume commitment levels, current and actual volume levels.oPractices continual autonomous decision-making based on knowledge and understanding of a variety of contractual pricing structures. Facilitates independent actions to assure purchasing and activities are within stated contractual guidelines including recognizing and complying with various dynamic and goodwill pricing structures.oParticipates in any and all reasonable work activities as may be deemed suitable and assigned by management. oConforms to, supports and enforces all Company policies and procedures.Skills:medical record, medical terminology, customer service, call center, health care, medical billing, medical claims processingTop Skills Details:medical collectionsAccount Receivable medical claimsMedical billingAdditional Skills & Qualifications:REQUIRED QUALIFICATIONS:High School DiplomaAbility to maintain confidentiality and discretion in business relationships and exercise sound business judgment.3-5 years' experience performing medical collectionsAbility to analyze and resolve complex A/R discrepanciesDemonstrates knowledge of basic accounting skills.PC skills to include use of Microsoft Excel and Word.Excellent telephone communication skills and customer service skills.Demonstrates excellent problem-solving skills and negotiating skillsPREFERRED QUALIFICATIONS:Two or more years of related healthcare experience.ESSENTIAL FUNCTIONS:Requires repetitive keyboarding over 95% of the time and phone usage 60% of the time. The information listed above is not a comprehensive list of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.Experience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, San Antonio , Healthcare Collections Specialist, Accounting, Auditing , San Antonio, Texas