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Patient Financial Counselor

Company: Spectraforce Technologies Inc
Location: Kerrville
Posted on: January 15, 2022

Job Description:

Job Title: Patient Financial Counselor
Duration: 4 Months
Location: Kerrville ,TX 78028

Job Description:
This Patient Financial Counselor II under minimal supervision, is responsible for insurance verification and eligibility, assessment of patient financial requirements and counseling patients on insurance benefits and co-payments. Obtains pre-authorization of services. Obtains and maintains accurate patient demographics. Serves as a resource to resolve special account issues and balances. May assist with daily and monthly business office functions, including reporting, file maintenance and special projects. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities:
The essential duties and responsibilities:

Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner.
Performs insurance verification process on all third-party payers. Obtains initial and subsequent pre-authorization for services. Re-verifies benefits and obtains authorization and/or referral as necessary.
Performs and documents financial counseling process on all patients prior to treatment, which includes patient financial obligations, billing practices and establishing payment arrangements.
Serves as a resource for other financial counselors regarding issues with patient accounts and calculates and documents payment arrangement agreements.
Reviews and processes adjustments and refund requests. Assists with review of financial disclosures and negotiated agreement adjustments.
May assist with resolving large dollar amounts.
May assist with daily and monthly business office functions, including reporting, file maintenance and special projects.
Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services) and ensures appropriate forms completion.
Assists in maintaining manuals, logs and other required documentation as required.
Follows policies and procedures to contribute to the efficiency of the business and front office.

QUALIFICATIONS:
The ideal candidate for the Patient Financial Counselor II, position will have the following background and experience:
High School Diploma or equivalent required
Minimum three years of medical business office experience with insurance procedures and patient interaction.
Great computer skills and interpersonal skills

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, and hospital indemnity insurances. Additional benefits SPECTRAFORCE offers to the eligible employees include commuter benefits, 401K plan with matching and a referral bonus program. SPECTRAFORCE offers unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at NAhr@spectraforce.com if you require a reasonable accommodation.
For the full list of our open positions, please check www.spectraforce.com

Job Requirements:
The essential duties and responsibilities:
Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner.
Performs insurance verification process on all third-party payers. Obtains initial and subsequent pre-authorization for services. Re-verifies benefits and obtains authorization and/or referral as necessary.
Performs and documents financial counseling process on all patients prior to treatment, which includes patient financial obligations, billing practices and establishing payment arrangements.
Serves as a resource for other financial counselors regarding issues with patient accounts and calculates and documents payment arrangement agreements.
Reviews and processes adjustments and refund requests. Assists with review of financial disclosures and negotiated agreement adjustments.
May assist with resolving large dollar amounts.
May assist with daily and monthly business office functions, including reporting, file maintenance and special projects.
Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services) and ensures appropriate forms completion.
Assists in maintaining manuals, logs and other required documentation as required.
Follows policies and procedures to contribute to the efficiency of the business and front office.

Keywords: Spectraforce Technologies Inc, San Antonio , Patient Financial Counselor, Accounting, Auditing , Kerrville, Texas

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