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Senior Loan Servicing Representative - San Antonio

Company: wellsfargo
Location: San Antonio
Posted on: January 16, 2022

Job Description:

b'At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.nHelp us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.nAbout this role:nWells Fargo is seeking a Commercial Loan Servicing Representative in Lending Operations as part of Commercial Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com [https://www.wellsfargojobs.com/career-areas/].nIn this role, you will:n * Support internal and external customers with inquiries and complaints regarding loan servicing needsn * Monitor loan system and resolve customer issues, and process complex transactions onlinen * Perform moderately complex administrative, transactional, operational and customer support taskn * Audit loan systems of record for new loan setups, modifications and data input, and customer research and billingn * Receive direction from supervisors, and escalate non-routine customer concerns to experienced individualsn * Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goalsn * Interact with internal customersn * Receive direction from leadersn * Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirementsnRequired Qualificationsn * 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationnDesired Qualifications:n * Basic Microsoft Office skillsn * Ability to navigate multiple computer systems, applications, and utilize search tools to findxc2xa0informationn * Strong analytical skills with high attention to detail and accuracyn * Excellent verbal, written, and interpersonal communication skillsn * Ability to interact with all levels of an organizationn * Business Banking Experiencexc2xa0n * Commercial Loan Experiencexc2xa0n * Exposure to Wells Fargo CEO Portal applicationxc2xa0n * Exposure to Wells Fargo ECaR (Enterprise Collections and Recovery) systemxc2xa0n * Experience with one or a combination of the following systems: Business Lending and Salesxc2xa0Tracking (BLAST), Hogan, Automated Financial Systems (AFS) commercial loan systemxc2xa0nJob Expectations:n * N/AnPosting Location:n * 4101Wiseman Blvd, San Antonio, TX 78251nWe Value DiversitynAt Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unitxe2x80x99s risk appetite and all risk and compliance program requirements.nCandidates applying to job openings posted in US:xc2xa0All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.'

Keywords: wellsfargo, San Antonio , Senior Loan Servicing Representative - San Antonio, Accounting, Auditing , San Antonio, Texas

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