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Collections SME

Location: San Antonio
Posted on: May 27, 2023

Job Description:

Job Description:

  • Act as a liaison between business lines, Vendors & technical teams.
  • Function as the in house SME on the collections platform providing functional and technical expertise to the evaluation team from a product perspective.
  • Understand collections system landscape, application, batch, real time & data dependencies.
  • Evaluate product compatibility with other systems in the system landscape for system integration.
  • Evaluate design and solution alternatives with cost benefit analysis.
  • Support evaluation team in detailed data & requirements specifications, use cases, data mapping documentation.
  • Drive research & resolution of collections platform systems & process gaps, defects, new requirements, and enhancements.
  • Providing guidance and support to evaluation team members and other business and technical stakeholders in CACS functionality.


    • Domain /Functional & Other Skills:
    • Prior experience in rolling out product upgrades from a product implementation standpoint specifically in Collections.
    • Strong hands-on experience in any collections management systems, defining workflows, strategies, data analysis and reporting.
    • Deep understanding of CGI CACS and its sub systems.
    • Hands-on experience in configuration of CACS modules related to collections and customization of workflows as per business requirements.
    • Knowledge on Integration of CACS with other collections management systems and technologies.
    • Knowledge & working experience with CGI CACS platform and associated subsystems CAS, STRATA.
    • Extensive Collections domain knowledge & experience in other collection management products will be an added advantage.
    • Excellent communication and leadership skills.
    • Vendor interface skills.
    • Downstream system integration experience.
    • Data mapping skills.
    • Attention to detail.
    • Experience in Agile methodology.
    • MS Office suite, MS Visio.

Keywords: CYNET SYSTEMS, San Antonio , Collections SME, Accounting, Auditing , San Antonio, Texas

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