customer support - financial claims
Company: Randstad
Location: San Antonio
Posted on: September 18, 2023
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Job Description:
customer support - financial claims.
san antonio , texas
posted today
job details
summary
$17.99 - $18 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4331849
job details
A large financial client in San Antonio is hiring for several
Customer Support positions on their Credit Card Non-Fraud team.
This is a great opportunity to get your foot in the door with a
major player in the financial field. If you are a customer service
professional and available to work in the San Antonio office,
please consider ing for this opportunity. For immediate
consideration, email a copy of your resume to
clara.williams@randstadusa.com with subject like "San A - Financial
Claims"
salary: $17.99 - $18 per hour
shift: First
work hours: 9:30 AM - 6 PM
education: High School
Responsibilities
Handling high volume of incoming calls daily (about 50 calls per
day, can increase or decrease depending on volume)
Will not handle fraud work, should you encounter a fraud call, you
will transfer to the appropriate team
Only taking claims submitted through the phone, not looking for
cases via other channels/queues
May have to make calls to retailers or business partners with
customer on the phone
Please ensure talent are aware that this is a call center
environment and ensure they know that will require them to be tied
to a phone and graded on schedule adherence.
Skills
Verbal Communication
Responsiveness
Basic Software Skills
Written Communication
Customer Service
Help Desk
Technical Support (2 years of experience is required)
Multi-tasking
Decision Making
Banking Operations
Qualifications
Years of experience: 2 years
Experience level: Entry Level
Randstad is a world leader in matching great people with great
companies. Our experienced agents will listen carefully to your
employment needs and then work diligently to match your skills and
qualifications to the right job and company. Whether you're looking
for temporary, temporary-to-permanent or permanent opportunities,
no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual
Orientation, Gender Identity, National Origin, Age, Genetic
Information, Disability, Protected Veteran Status, or any other
legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure
that our hiring and interview process meets the needs of all
applicants. If you require a reasonable accommodation to make your
application or interview experience a great one, please contact
HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several
factors including the candidate's education, work experience, work
location, specific job duties, certifications, etc. In addition,
Randstad offers a comprehensive benefits package, including health,
an incentive and recognition program, and 401K contribution (all
benefits are based on eligibility).
get in touch
we are here to help you with your questions.
CW
clara williams
Keywords: Randstad, San Antonio , customer support - financial claims, Accounting, Auditing , San Antonio, Texas
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