Aerospace Customer Success / Account Manager

Company: Specialized Recruiting Group
Location: Mason
Posted on: February 20, 2026

Job Description:

Job Description Job Description Top Job Located in Mason, OH Salary: $90k Aerospace Customer Success Manager Location: Mason, OH Compensation: $90k Qualifications 5-7 years of experience in account management or customer support OEM experience highly preferred Bachelor's degree in business, communications, or a related field Experience in Industrial B2B environments, preferably aerospace or manufacturing Strong communication, relationship-building, and conflict-resolution skills Proficiency in MS Office (especially Excel) with the ability to manage multiple priorities effectively Key Responsibilities Serve as the primary point of contact for OEM customers from quote through shipment, ensuring timely communication and issue resolution Build and maintain strong OEM customer relationships while driving performance in quoting, quality, and delivery Act as the customer's voice internally, leading cross-functional collaboration to resolve order, quality, and performance issues Analyze customer feedback and performance data to identify trends and drive continuous improvement Maintain accurate order and shipment data in the ERP system and provide regular status updates SRGDH Express Office: Cincinnati (Northwest) 3551 Springdale Road Cincinnati, OH 45251

Keywords: Specialized Recruiting Group, San Antonio , Aerospace Customer Success / Account Manager, Accounting, Auditing , Mason, Texas