Contract Billing Administrator
Company: Toshiba America Business Solutions
Location: San Antonio
Posted on: June 26, 2019
Contract Billing Administrator
Toshiba America Business Solutions, a leader in digital technology,
is seeking a Contract Billing Administrator to report to the San
Antonio, TX location.
Our people bring innovative, real-world solutions for our client's
print management needs; we help cut costs, secure documents and
reduce the environmental footprint. We are a growing, dynamic
organization that has a need for someone to contribute their
* Ensure accurate contract billing in order to meet established
* Provide guidance to less senior staff to ensure seamless and
efficient customer billing.
* Coordinate involved parties to ensure invoicing and contractual
obligations are met in a timely fashion.
* Resolve escalated customer concerns to ensure optimal customer
* Audit meter reads and billing service levels requirements for
assigned account base.
* Ensure billing accuracy by reducing billing estimates, pending
contracts, and manual reads using SLAs and KPIs.
* Audit monthly pre bill reports and resolve discrepancies.
* Handle evaluation of rebill adjustments, cancellations, renewals
and misc administration.
* Monitor all billing modifications.
* Analyze billing & renewal reports and compare to contract terms
and conditions to evaluate and assist with price increases or auto
escalation accuracy if applicable.
* Develop and monitor performance reporting to resolve issues with
cross-functional Toshiba teams. May provide quotes from time to
time if required.
* Perform other related analysis and duties as assigned.
* High School Diploma or equivalent.
* 3 years in a combination of the following areas; contract
administration/support, billing/invoicing, customer service and
* Demonstrated experience with data monitoring, service level
agreements, invoicing and reconciliation.
* Ability to communicate with customers and Toshiba team
* Must be self-motivated with ability to work in fast-paced
* Strong computer skills (Microsoft word, Excel, etc.).
Toshiba America Business Solutions, Inc. offers a competitive
salary and generous benefits package including the following:
* Group health coverage (medical, dental, & vision)
* Employee Assistance Programs
* Pre-tax spending accounts
* Pet Insurance
* 401(k) plan (with company match)
* Company provided life insurance
* Employee discounts
* Generous paid holiday schedule, paid vacation & sick/personal
Toshiba America Business Solutions is an equal
opportunity/affirmative action employer that evaluates qualified
applicants without regard to age, ancestry, color, religious creed,
disability, marital status, medical condition, genetic information,
military or veteran status, national origin, race, sex, gender,
gender identity, gender expression and sexual orientation or any
other protected factor. We also consider qualified applicants
regardless of criminal histories, consistent with legal
Individuals who need a reasonable accommodation because of a
disability for any part of the employment process should email
Accommodation Request@tabs.toshiba.com to request an
Keywords: Toshiba America Business Solutions, San Antonio , Contract Billing Administrator, Accounting, Auditing , San Antonio, Texas
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