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Concierge/Office Assistant

Company: Texas wine tours
Location: Fredericksburg
Posted on: November 22, 2021

Job Description:

Texas Wine Tours is currently seeking a motivated professional to join our team.The desired candidate will possess strong attention to detail and the passion to excel in all aspects of hospitality and sales. Enthusiasm when it comes to accurate data entry and ownership of customer service is a must. A flexible nature with a strong work ethic is crucial to the success of the position.If you have a knack for customer service and work experience in the hospitality industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable visit for our guests.Responsibilities:*Provide first-class service and sales in response to inbound calls and emails*Provide information about our rates and experiences*Upsell additional services when appropriate*Maintain knowledge of Texas wine and wineries, local restaurants, attractions, events, history of Fredericksburg, etc.*Maintain accurate records*Manage online and phone reservations* Provide follow-up and hospitality calls/emails to previous guests and customersRequirements:*Work experience as a Concierge/Office Assistant or similar role.*Attention to detail and a strong ability to communicate over the phone.*Experience with reservations software.*Understanding of how travel planning websites operate, like Yelp and TripAdvisor.*Excellent communication and organizational skills; ability to multi-task in a fast-paced environment.* Must be able to sit and stay on task for long periods of time.*Other duties as assignedThis Job Is Ideal for Someone Who Is:*Dependable -- more reliable than spontaneous*People-oriented -- enjoys interacting with people and working on group projects*Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction*Autonomous/Independent -- enjoys working with little directionJob Type: Part-timePay: $10.00 - $21.00 per hourSchedule:

  • 8 hour shift
  • Day shift
  • Weekend availabilityEducation:
    • High school or equivalent (Preferred)Work Location:
      • One locationWork Remotely:
        • NoWork Location: One location

Keywords: Texas wine tours, San Antonio , Concierge/Office Assistant, Administration, Clerical , Fredericksburg, Texas

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