Medical Records Development Clerk - Remote TX
Company: Heard & Smith, LLP
Location: San Antonio
Posted on: April 1, 2026
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Job Description:
Description Heard and Smith, LLP was founded on the principles
of compassion, humility and the relentless desire to pursue
financial assistance for our clients. Our law firm has been helping
the disabled for over 30 years and has a proven record. Do you have
a heart for those in need? We are seeking individuals with
excellent customer relations, strong work ethic, and a true desire
to help others. Being part of the Heard and Smith team is more than
a job; each day provides you with opportunities to change someone’s
life! Fast-paced, and professional environment; Fulfilling,
challenging, and rewarding; Great team environment; Paid Holidays,
Accrued Paid Time Off; Great Medical Benefits Package; Wellness
Program; Competitive Salary with 401k with Profit Sharing;
$11.00-$14.00 per hour depending on experience and education As the
Medical Development Clerk you work closely with the attorneys,
legal assistants and other staff to assist in developing client
cases by requesting and obtaining updated medical records from FT
Mon-Fri no nights or weekends! Must reside in Texas. medical
providers. In this role you will: Contact medical providers and
request information and updated medical records Accept queue calls
from providers and Social Security Administration (SSA)
Systematically follow-up with providers on all past due outstanding
records requests Call providers on any urgent records requests to
get them expedited Review, approve, or deny invoices for medical
records Submit medical records to Office of Disability Adjudication
and Review (ODAR) Maintain excellent customer service skills in all
working relationships Maintain client confidentiality at all times
Use good judgment to discern what issues may be urgent and need a
manager’s or director’s attention immediately To be successful in
this role you will need: High School Diploma; Some college,
technical school or combination related experience and/or training
Customer service experience Minimum 45 WPM typing speed Social
Security Disability Law or other disability or medical background
strongly preferred Excellent telephone, communication, and active
listening skills Ability to work well with others as a team Has
professional manner and high energy level, exhibits a positive
attitude Multi-tasking skills and the ability to work well under
pressure Reliability and dependability Problem analysis and
problem-solving The ability to maintain client confidentiality at
all times Spanish speaker a plus Work from Home experience
preferred Minimum Requirements for a Remote Home Office: Computer
with up-to-date operating system WINDOWS11 (No Chromebooks, Macs,
Tablets, IPADS) RAM: 4GB/8GB Preferred/Hard Drive: 128GB Antivirus
Protection Camera - internal to computer or external Fast internet
connection 50MBPS Download/10MBPS Upload Minimum Wired Ethernet
cable Internet connection in your home office Land line telephone
or good cell phone signal in home office Quiet, private home office
with no distractions during business hours Reside in Texas
Keywords: Heard & Smith, LLP, San Antonio , Medical Records Development Clerk - Remote TX, Administration, Clerical , San Antonio, Texas
