Service Advisor - ASM - North Park Lexus at Dominion
Company: Kahlig Auto Group
Location: Boerne
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Service Advisor – ASM - North
Park Lexus at Dominion Put your natural knack for pleasing people
to work! If you can make customers feel welcome and confident that
their needs are being met, then our dealership may be your next
career home. We need more than a Service Advisor; we need an expert
in the art and science of customer service—someone who is equally
as comfortable greeting customers as they are scheduling
appointments and acting as a liaison between our customers and our
service techs. Responsibilities Attitude is everything—greet
service department customers promptly and courteously Listen to
each customer and clearly articulate repair needs to techs Upsell
recommended/additional services using low-pressure, high-integrity
methods Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and
operation Follow up on each repair and keep customers informed of
progress Sell and manage extended warranties Inspect repair quality
and ensure that all work is complete Notify customers when vehicles
are ready for pick up Review and explain repairs and associated
costs with customers Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential
problems Maintain Customer Satisfaction Index (CSI) scores in
accordance with dealership standards Benefits Benefits include
medical, dental, life and disability, 401(k), paid vacation, sick,
holiday and a wellness program. We are an Equal Opportunity
Employer. About Kahlig Auto Group is an industry leading automotive
retailer comprised of 10 auto dealerships in South Texas. Our
dealerships have a strong commitment to providing the highest
degree of customer satisfaction that provides a superior experience
in sales, service and overall ownership. We are a company full of
hard-working, dedicated employees with a priority on offering a
welcoming and positive environment that fosters the opportunity to
grow within the company.
Keywords: Kahlig Auto Group, San Antonio , Service Advisor - ASM - North Park Lexus at Dominion, Customer Service & Call Center , Boerne, Texas
