Sr I O Engineering Specialist
Company: UnitedHealth Group
Location: San Antonio
Posted on: August 8, 2022
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Job Description:
Combine two of the fastest-growing fields on the planet with a
culture of performance, collaboration, and opportunity and this is
what you get. Leading edge technology in an industry that's
improving the lives of millions. Here, innovation isn't about
another gadget, it's about making health care data available
wherever and whenever people need it, safely and reliably. There's
no room for error. Join us and start doing your life's best
work.(sm)
You'll enjoy the flexibility to telecommute* from anywhere within
the U.S. as you take on some tough challenges.
As part of our OptumRx team, in this role you will play a
significant part in supporting the IBMi infrastructure for
RxClaims. This position will perform level 1 monitoring of all IBMi
environments. The team is responsible for 24x7x365 monitoring all
IBMi lpars, along with processing all backups. This position will
monitor the IBMi RxClaim health, Sterling Integrator file delivery,
Robot batch jobs on IBMi, Tidal jobs and all IBMi servers and
storage.
Primary Responsibilities:
The monitor position has 24/7/365 coverage for the following
applications: All IBMi lpars, Robot scheduler and console, Tidal
scheduler, and Sterling Integrator
The monitor team answers messages where the correct response can be
determined, and triages errors to the correct team, depending on
the contents or 'location' of the message
Responsible for processes, training, continuous improvement, system
automation
System health monitoring of: Claim adjudication jobs, ASP alerts,
CPU alerts, claims queue monitoring, Storage monitoring, Connect
Direct subsystem
Contact different teams if requested by on-call
For application upgrade events, place job queues on HOLD for MOD
and Patch instances
Responsible for performing and monitoring all backups on the IBMi
Platform
Robot Job Monitoring: Research and react to robot job messages,
Monitor jobs that are running outside of normal parameters, Reset
inbound automation, MAC file processing completion, Robot job queue
health, Submit - Hold - Release robot jobs, Payment balancing,
Collaborate with Client Programs team, Eligibility team,
Accumulator team, Account Management, to understand robot job
failures and messages, Knowledge of job types and their importance,
Alert necessary personnel for Reference File issues, Complete audit
process for failed Robot jobs, Inbound robot job monitoring
Sterling Integrator monitoring: Monitor Database usage, In Error
Business Process Usage, Stagnant Message alerts, IRIS file delivery
is run through Sterling Integrator, EDI 835 Payment files,
Scriptmed, EskerFax, Sterling Integrator file delivery errors
[first and second level research]
Tidal job monitoring: Monitor all servers, Submit - Hold - Release
jobs, mark jobs as complete, Engage Tidal Admins when jobs fail,
Alert business partners of failed jobs, Billing and Payment
services jobs, Tidal completes a number of automatic monitoring
processes
What are the reasons to consider working for UnitedHealth Group? -
- Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: - -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher) OR 2+ years equivalent Senior l
O Engineering Specialist experience
1+ years of IBMi monitoring experience
1+ years' experience with Microsoft tools Excel, word
1+ years' experience using ticketing tools such as ServiceNow
Soft Skills:
Strong communication and personal interaction skills
Ability to work independently or in a team environment
To protect the health and safety of our workforce, patients and
communities we serve, UnitedHealth Group and its affiliate
companies require all employees to disclose COVID-19 vaccination
status prior to beginning employment. In addition, some roles and
locations require full COVID-19 vaccination, -including boosters,
as an essential job function. UnitedHealth Group adheres to all
federal, state and local COVID-19 vaccination regulations as well
as all client COVID-19 vaccination requirements and will obtain the
necessary information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employment -
Technology Careers with Optum. -Information and technology have
amazing power to transform the health care industry and improve
people's lives. This is where it's happening. This is where you'll
help solve the problems that have never been solved. We're freeing
information so it can be used safely and securely wherever it's
needed. We're creating the very best ideas that can most easily be
put into action to help our clients improve the quality of care and
lower costs for millions. This is where the best and the brightest
work together to make positive change a reality. This is the place
to do -your life's best work.SM
*All Telecommuters will be required to adhere to UnitedHealth
Group's Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only: -The salary range
for Colorado residents is $21.68 to $38.56. The salary range for
Connecticut / Nevada residents is $23.94 to $42.40. Pay is based on
several factors including but not limited to education, work
experience, certifications, etc. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives -
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: Optum, UHG, Unitedhealth, Hiring Immediately, #RPO,
#GREEN
Keywords: UnitedHealth Group, San Antonio , Sr I O Engineering Specialist, Engineering , San Antonio, Texas
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