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It Help Desk Engineer

Company: CSS Corp
Location: San Antonio
Posted on: September 24, 2022

Job Description:

*_Helpdesk engineer provides technical support of complex work problems involving computer technology to include workstation & server hardware, networking hardware, networking infrastructure and various operating systems software._**_Helpdesk Engineer Duties & Responsibilities_**_To write an effective helpdesk engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included helpdesk engineer job description templates that you can modify and use._**_Sample responsibilities for this position include: _** *_Windows 10 professional - OS, WDS network deployment with troubleshooting knowledge._** *_2. Antivirus & Applications - installation and troubleshooting including O365 E3, Mcaffee, VPN clients, etc.,_** *_3. Avaya IP phones, softphone applications - install and troubleshoot._** *_4. Bitlocker and similar encryption - install and recovery techniques._** *_5. Windows Active Directory client tools and policies._** *_6. Asset and inventory management._** *_7. Ticketing tools, remote control troubleshoots tools like Desktop Central and similar._**Job Type: Full-timeSalary: $20.00 $23.00 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Paid time offSchedule:* 8 hour shift* Day shift* Monday to Friday* Weekend availabilityAbility to commute/relocate:* Temple, TX 76504: Reliably commute or planning to relocate before starting work (Required)Application Question(s):* Do you have availability to work 9AM to 6PM Monday through Friday and weekend availability?Education:* High school or equivalent (Required)Experience:* Technical support: 2 years (Required)* Windows: 5 years (Required)* Windows Remote Desktop: 3 years (Required)* Active Directory: 2 years (Required)* Communication skills: 2 years (Required)* Software troubleshooting: 3 years (Required)* Avaya: 1 year (Required)* Bitlocker: 1 year (Required)* Antivirus: 1 year (Required)Work Location: One location

Keywords: CSS Corp, San Antonio , It Help Desk Engineer, Engineering , San Antonio, Texas

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