2026 Summer Corporate Intern - Product Support Engineering
Company: Caterpillar Inc.
Location: Seguin
Posted on: July 16, 2025
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Job Description:
Career Area: Students and Graduates Job Description: Your Work
Shapes the World at Caterpillar Inc. When you join Caterpillar,
you're joining a global team who cares not just about the work we
do - but also about each other. We are the makers, problem solvers,
and future world builders who are creating stronger, more
sustainable communities. We don't just talk about progress and
innovation here - we make it happen, with our customers, where we
work and live. Together, we are building a better world, so we can
all enjoy living in it. Job Summary Caterpillar offers a unique
opportunity within our Product and Customer Support organization to
allow students to gain a wealth of real-world practical experience
and establish core competencies. Engineering professionals across
the enterprise help our dealers and customers succeed in their
business through the promotion and selling of products and
services, including market research to the industries we serve.
Product Support Engineering Interns help sell and support our
products/services and deliver superior service and industry
expertise for our dealers and customers. The primary role of a
Product Support intern is to assist teams that work with Cat
dealers and customers with technical support of large machine and
engine base including Excavators, Articulated Trucks, Dozers,
Loaders, Natural Gas Engines and more. Mechanical & Industrial
Engineering degrees or similar preferred. Specialties within
Product Support Engineering include but are not limited to: Channel
Capability & Support Aftermarket & Service Learning Field Technical
Support Site Performance Management Parts & Service Information
Service Operations Quality & Service Engineering Lifecycle
Management Additional Info: This is a full- time (40 hours per
week) 12-week internship May 18, 2026 - August 7, 2026 (subject to
change based on selected candidates schedule). Locations for this
internship could be Peoria, IL; Cary, NC; Houston, TX; Seguin, TX;
Irving, TX; Tucson, AZ or other locations throughout the US What
You Will Do: Build foundational knowledge of Caterpillar, its
products, services and customers. Grow personally and
professionally through soft skills development and hands-on
technical training. Collaborate with experts in product
development, dealer management, marketing, and sales, etc. Work in
various rotational assignments throughout Caterpillar, learning
strategy, services and products Ultimately, manage assigned
territory and serve as a connection between dealers and
Caterpillar. What You Have: Customer Focus: Knowledge of the values
and practices that align customer needs and satisfaction as primary
considerations in all business decisions and ability to leverage
that information in creating customized customer solutions. Level
Basic Understanding: Focuses activities on developing and
maintaining positive customer relationships. Discusses general
differences between internally and externally focused
organizations. Cites the cost and benefits of good versus poor
customer service. Explains why customer satisfaction is important
to successful product/service delivery. Effective Communications:
Understanding of effective communication concepts, tools and
techniques; ability to effectively transmit, receive, and
accurately interpret ideas, information, and needs through the
application of appropriate communication behaviors. Level Basic
Understanding: Describes non-verbal behaviors that influence the
interpretation of the message. Cites examples of effective and
ineffective communications. Explains the importance of effective
business communication. Speaks/writes using correct language,
mechanics, and gestures. Problem Solving: Knowledge of approaches,
tools, techniques for recognizing, anticipating, and resolving
organizational, operational or process problems; ability to apply
knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding: Explains the value of a disciplined
approach to problem solving. Describes problem reporting and
escalation practices. Utilizes accepted procedures for problem
analysis and resolution. Identifies key aspects of problem-solving
techniques used in own area. Relationship Management: Knowledge of
relationship management techniques; ability to establish and
maintain healthy working relationships with clients, vendors, and
peers. Level Basic Understanding: Provides examples of the
characteristics of effective business relationships. Identifies key
business relationships in own organization. Describes the nature of
a productive business relationship. Explains the benefits of
building business partnerships. Program Qualifications: Must be
enrolled full time at a 4-year University/College in Engineering,
Industrial Distribution, Business, or related degree at the time of
application and throughout the program Must have completed 12
credit hours prior to the start of the program Minimum 2.8/4.0
cumulative GPA, no rounding Must be able to relocate to internship
location for the duration of the internship and complete daily
commute using reliable transportation Top Candidates Will Also
Have: Previous experience/demonstrated abilities in the following
areas: Project Management Customer, Dealer, Industry and Product
understanding Digital Technology Acumen Strong initiative,
communication, leadership, and interpersonal skills Strong
presentation skills Highly organized Previous experience/level of
proficiency within the following areas: Construction Equipment
Mining Equipment Diesel Equipment Natural Gas Engines On-Highway
Trucks Mining engineering experience Summary Pay Range: $22.50 -
$39.00 Intern Hour Rate: An intern's hourly rate is based on the
major/degree being pursued and the number of completed academic
hours achieved before the start of the internship. Intern Benefits:
The total rewards package, beyond base salary, may include if
eligible: Accrued Paid Time Off (PTO) Paid Holidays Paid Volunteer
Day Housing Stipend Relocation Assistance Medical coverage
Voluntary benefits Relocation is available for this position. Visa
Sponsorship is not available for this position. This employer is
not currently hiring foreign national applicants that require or
will require sponsorship tied to a specific employer, such as, H,
L, TN, F, J, E, O. As a global company, Caterpillar offers many job
opportunities outside of the U.S which can be found through our
employment website at www.caterpillar.com/careers. Posting Dates:
July 14, 2025 - December 11, 2025 Any offer of employment is
conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans
and Individuals with Disabilities. Qualified applicants of any age
are encouraged to apply. Not ready to apply? Join our Talent
Community .
Keywords: Caterpillar Inc., San Antonio , 2026 Summer Corporate Intern - Product Support Engineering, Engineering , Seguin, Texas
