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Business Operations Analyst I - Data Platform Health Management

Company: USAA
Location: San Antonio
Posted on: February 16, 2020

Job Description:

Purpose of JobWe are currently seeking a talented Business Operations Analyst I - Data Platform Health Management for one of the following locations: San Antonio Home Office II/III, Phoenix or Plano.


Compiles, analyzes and interprets data to make tactical recommendations to business managers. Applies descriptive statistical data to business operations and presents recommendations to management in a meaningful format. Participates in projects requiring reporting of key metrics. May partner with technology group to define business requirements, perform user acceptance testing and implement changes. Consults with the business client to understand, define and provide information to inform the problem and recommend solutions. Provides subject matter expertise on all matters of business analytical or operational data needs. Works closely with enterprise and business process owners to integrate data analytics into business processes to improve business performance.Job Requirements

  • Partners with the business and Information Technology to meet the needs for COSA data reporting, analytics and projects.
  • Performs compilation, analysis and reporting of COSA data.
  • Intermediate subject matter knowledge in consulting and advising business partners on ad hoc or undefined matters related to business analytics and decision support solutions.
  • Identifies and pursues opportunities to utilize data delivery and business solutions techniques to optimize their contribution to resolving business issues.
  • Interacts across key stakeholders to deliver and increase efficiency and effectiveness of the reporting needs.
  • Maintains an understanding of business processes, supporting data and applications and strategic direction.
  • Performs quality work efforts, assignments and problem resolution.
  • Provides consulting to define the problem, provides insights into what happened and when, and suggests alternative performance metrics.
  • Liaison between business/enterprise processes and analytics team to improve delivery, value and integration of analytics into business/enterprise processesRequirements
    • Bachelor's degree in a Business or Science discipline required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
    • 4 or more years of related experience and accountability for complex tasks and/or projects required.
    • Proficient knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required.
    • Proficient level of business acumen in the areas of the business operations, industry practices and emerging trends required.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions. - This will take approximately 5 minutes. - Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred
      • Experience using Snowflake and Tableau.
      • Horizontal and vertical hierarchy communication skills.
      • Prior experience communicating with both business and IT teams in technical and non-technical speak.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. - Additionally, our career path planning and continuing education will assist you with your professional goals.Relocation assistance is available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement) or must have manager's approval prior to posting.Last day for internal candidates to apply to the opening is 12/17/19 by 11:59 pm CST time.

Keywords: USAA, San Antonio , Business Operations Analyst I - Data Platform Health Management, Executive , San Antonio, Texas

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