Chief Operating Officer

Company: Pro-Vigil Surveillance Services
Location: San Antonio
Posted on: March 28, 2020

Job Description:

? Pro-Vigil is seeking a COO to provide sound operational leadership in a core set of its business functions, particularly with respect to: -- -- -- -- Manufacturing operations and supply chain management -- -- -- -- Installation services -- -- -- -- Monitoring and Dispatch -- -- -- -- Customer onboarding -- -- -- -- Customer success, including functions, focused on service delivery, monitoring, dispatch,-- -- -- -- -- -- --troubleshooting, and issue resolution The Opportunity-- The COO will communicate with employees, stakeholders and customers to ensure the Company's technologies are developed, deployed and adopted across the company's multi-channel customer base. Strategic thinking and strong business acumen are essential attributes for the role. In addition, the COO will be well-versed in current technological trends and be familiar with a variety of business concepts. Scope The COO is responsible for creating value across the enterprise by leveraging technology, information, and data. The person will lead the Operational aspects of the Company by developing an operational plan that fully supports the Company's strategic plan and investment thesis. He/she will ensure tech systems and procedures within the operations function directly impact the achievement of business goals. In this sense, the COO should be a business person that leverages people, processes, and technology to achieve operational efficiencies, delivery, and customer success. -- The COO will also drive improvement across: -- -- -- -- Customer service platforms; -- -- -- -- Procurement, supplier, manufacturing, design, assembly, and test functions -- -- -- -- Internal IT architecture; -- -- -- -- Information risk management; -- -- -- -- IS policies, strategies, and standards; and -- -- -- -- Post-Sales services delivery and execution. Direct Reports -- -- -- -- Director of IT -- -- -- -- Director of Manufacturing -- -- -- -- Director(s) of Customer success - including functions for customer onboarding,-- -- -- -- -- -- -- -- -- -- -- monitoring, dispatch, issues resolution PROFESSIONAL QUALIFICATIONS -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Experience:-- 15 to 25 years -- Most Recent Role: The successful candidate will be one of the following: a)-- -- -- --COO of a private equity-backed company; or b)-- -- -- --Key #2 leader of a larger private equity-backed company; or c) -- -- -- Proven Division-Level information/technology leader within a larger organization. -- Track Record: -- In all cases, the successful candidate will be a proven information/technology leader with a verifiable track record of leveraging leadership that drives enterprise value. He/she will have a history of participating in strategic planning, management of software development, project management, and change management. Experience with machine learning, artificial intelligence, and big data is a plus.-- Sector Experience: Meaningful experience in a distributed workforce business that leverages mobile and/or distributed technology to drive performance is preferred. -- Education -- -- -- -- Undergraduate Degree preferably in Computer Science, Software Engineering, or-- -- -- --Information Systems -- -- -- -- MBA or other relevant graduate degree is a plus -- Compensation -- -- -- -- Competitive salary -- -- -- -- Annual performance bonus -- -- -- -- Equity grant -- -- -- -- Opportunity to co-invest (investment is available but not required)

Keywords: Pro-Vigil Surveillance Services, San Antonio , Chief Operating Officer, Executive , San Antonio, Texas