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Director, Decision Science Analytics

Company: USAA
Location: San Antonio
Posted on: September 13, 2020

Job Description:

Purpose of Job

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

This role is designated for leading a team of analysts who support Deposit business analytics and decision making processes, including business strategy, technology modernization and process improvement. The Director plays a significant leadership role in partnering with the business and technology partners while implementing strategic priorities at the business level for analytical and operational data needs.

Leads and develops a highly analytical staff that provides decision support for business areas across the enterprise. By serving as a strategic partner to the business this function will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change.

Job Requirements

* As a strategic partner, collaborates or participates with other analytical leaders in executing the strategic direction of the business using mathematical and statistical techniques and/or innovative/quantitative analytical approaches. * Builds and manages a strong decision science analytical team. * Establishes performance objectives and provides ongoing feedback and coaching. * Maintains high team morale. * Develops team reputation as highly skilled experts in the area of decision science support. * Oversees and coordinates analytical tasks which include the evaluation of the business problem, analytical methodology, validation, documentation and presentation of findings and recommendations. * Will also include development and delivery of analytical tools. * Monitors, understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. * Identify additional resources needs ranging from IT investments, 3rd party support or additional analysts. * Provide business rationale and justification for additional needs. * Understands the business direction, environment and strategies, to identify and recommend solutions which influence the business and drive change. * Partners with enterprise analytics teams to build USAA core analytics capabilities and processes.

Minimum Requirements

* Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences or other quantitative discipline. 4 additional years work experience in statistics, mathematics or quantitative analytics or related experience can be substituted in lieu of a degree in addition to the minimum years of work experience required. OR A Master's Degree in quantitative analytics or a related field OR A PhD in quantitative analytics or a related field. * If Bachelor's degree, 8 or more years experience in a decision support analytic function. 3 or more years of direct and/or indirect management experience OR If Master's Degree, 6 or more years experience in a decision support analytic function. 3 or more years of direct and/or indirect management experience OR If PhD, 5 or more years experience in a decision support analytic function. * 3 or more years of direct and/or indirect management experience.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.


* Master's or PhD in a quantitative discipline * 5+ years of banking or financial services background * 5+ years of experience in data analytics leadership/ management * Strong analytical experience leveraging Business Intelligence tools * Experience under big bank heightened standards * Experience building out new teams and developing talent within teams * Ability to build strong cross-functional relationships. * Demonstrated experience in mathematical and statistical techniques and approach used to drive fact based decision-making. * Strong organizational, interpersonal, analytical and verbal and written communications skills. * Skilled at influencing senior level management and key stakeholders. * Significant USAA product line experience. * Extensive knowledge in Planning & Forecasting discipline. * Thought leadership to drive change in a dynamic organization. Experience with product funnel analysis.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers .

Relocation assistance is available for this position.

For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting.

Last day for internal candidates to apply to the opening is 9/13/20 by 11:59 pm CST time .

Keywords: USAA, San Antonio , Director, Decision Science Analytics, Executive , San Antonio, Texas

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