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Director Transformation Engagement

Company: USAA
Location: San Antonio
Posted on: November 22, 2020

Job Description:

Purpose of JobCommunity: Enterprise Transformation Engagement
Jobs that are part of a community have unique requirements established to maintain consistent application, usage and reporting structure. Please reach out to your HR Business Partner for additional information on specific requirements prior to posting and/or employee placement into this job.

The Director, Transformation Engagement will shape the overarching strategy that keeps the organization constantly moving towards realization of Agility and achieving broader company objectives. As an influential leader, this person will motivate all levels of stakeholders through consistent communication and tactical support across the organization. This leader will ensure that Agile is embedded throughout the COSA operations and help leaders be effective in complex, uncertain and rapidly changing environment.Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For--, and we've ranked among Victory Media's Top 10 Military Friendly-- Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. (17 seconds) (31 seconds)

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follows written risk and compliance policies and procedures for business activities.
  • Shapes and matures the transformation team operating model to enable the delivery of advanced practitioners of Agile.
  • Partners with Business Agility to ensure CoSA compliance with Enterprise Standards for Agile practices
  • Leads and drives business transformation strategies using Agile, Lean and Design Thinking methodologies and influence across operations, helping leaders at the top understand their role and how to lead change
  • Crafts a holistic strategy for driving adoption, from the introduction and employee education, to building communities of practice, to sustaining the methodologies and continually offering strategies for improvement. Mentors leaders on how they grow the skills and competencies to help their organization embrace the adoption
  • Educates and develops through strong partnerships with stakeholders, business and IT team members, and vendor support team to promote the value of the transformation team and overall organization
  • Partners with Strategy, Change, Culture and key initiative leaders to align and connect messaging to enable agility and delivery of value to members, employees and USAA.
  • Educates and develops employees at all levels, including senior, and at times clients & partners, on Agile, Lean and Design Thinking principles, including providing them with tools for implementing the process in their own work.
  • Facilitates executives in creative problem solving via design thinking and other collaborative problem-solving processes.
  • Handles complex situations and multiple responsibilities simultaneously, mixing long-term strategy with the urgency of immediate demands.
  • Manages the coaching and change backlogs.Minimum Education:
    • Bachelor's Degree
    • 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.Minimum Experience:
      • 8+ years of experience driving adoption of change to include 2+ years leading large scale transformations and coaching experience within an Agile or similar change framework.
      • 6+ years of experience as an Agile Coach or working in a similar role in a lean or scrum environment and 2+ years experience with Lean Portfolio Management.
      • 4+ years consulting experience to include engagement management and transformation.
      • 3+ years direct team leadership or management experience with demonstrated people development.
      • Demonstrated ability to influence change at the C level and executive level.
      • Excellent verbal and written communication and interpersonal skills, ability to communicate with and present to a variety of audiences including Senior Management.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred Experience:
        • Prior experience working with Financial Institutions, Financial Services or other regulated industries.
        • Prior experience as a Bank leader for Agile Transformation.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.Relocation assistance is not available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting.Last day for internal candidates to apply to the opening is 10/08/20 by 11:59 pm CST time.

Keywords: USAA, San Antonio , Director Transformation Engagement, Executive , San Antonio, Texas

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