Manager, Program Testing
Company: USAA
Location: San Antonio
Posted on: January 14, 2021
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Job Description:
Purpose of Job Manages a team responsible for executing test
scenarios and documenting findings in support the User Acceptance
Testing (UAT) program for USAA's business systems Responsible for
continued delivery of a quality and meaningful work product in a
timely and efficient manner. Motivates staff toward the attainment
of departmental goals and develops employees through regular
coaching and feedback that leads to improved results. In addition,
the Manager ensures compliance with all prescribed internal
policies and all applicable regulatory requirements. Job
Requirements About USAA USAA knows what it means to serve. We
facilitate the financial security of millions of U.S. military
members and their families. This singular mission requires a
dedication to innovative thinking at every level. In each of the
past five years, we've been a top-40 Fortune 100 Best Companies to
Work For, and we've ranked among Victory Media's Top 10 Military
Friendly Employers 13 years straight. We embrace a robust veteran
workforce and encourage veterans and veteran spouses to apply. USAA
Careers - Award Winning Workplace () (17 seconds) USAA Careers
World Class Benefits () (31 seconds) * Identify and manage existing
and emerging risks that stem from business activities and the job
role. * Ensure risks associated with business activities are
effectively identified, measured, monitored, and controlled. *
Follow written risk and compliance policies and procedures for
business activities. * Oversees and monitors a team of software
testers and their progress on day-to-day execution of systems
testing. Provides feedback to test cases to ensure the desired
outcome meets the expectations of both end-users and compliance. *
Responsible for ensuring the identification and tracking of testing
issues to implement corrective action plans that validate
remediation efforts. * Accountable for understanding of key
regulatory implications to processes and ensures test plans are
designed to meet requirements of business. * Proactively identifies
opportunities to improve operational effectiveness. * Designs and
implements operating procedures that provide improved member
service and enhanced internal efficiencies * Ensures appropriate
availability of resources are available for production validation
testing when new code is released to production environment and
offers support to testing efforts as needed. * Manage multiple
projects and provide solutions for testers and development teams by
applying best practices. * Translates complex business challenges,
makes business solution proposals, and communicates the
recommendations to Senior Management. * Stays abreast of testing
best practices to ensure high quality software is delivered to
members. * Develops employees and provides coaching and feedback to
facilitate professional development. * Manages employee
performance, assesses training requirements, evaluates individual
training needs, and promotes the development of effective team
relationships. Minimum Experience * Bachelor's Degree or 4
additional years of related experience beyond the minimum required
may be substituted in lieu of a Degree . * 6 years experience in
systems development, quality assurance or software testing within a
financial services organization. * 2 years of direct team lead,
supervisory or management experience required. * Extensive
experience in User Acceptance Testing (UAT) methodologies within
agile projects. * Extensive experience in test data provisioning,
data seeding and data mining. * Proven experience leading end to
end testing validations from inception to production. * Strong
communication skills with proven ability to write effective testing
rules, standards and scripts that interpret test requirements,
usage patterns and test design planning. * Extensive knowledge of
Software Development Life Cycle (SDLC), JIRA and QTest
applications. * Strong knowledge of Banking products and services.
* Strong knowledge and application of U.S. banking laws and
regulations. *Qualifications may warrant placement in a different
job level* When you apply for this position, you will be required
to answer some initial questions. This will take approximately 5
minutes. Once you begin the questions you will not be able to
finish them at a later time and you will not able to change your
responses. Preferred Experience * Serves as escalation point for
team * Assists with identifying and onboarding Business and Agile
teams * Responsible for internal quality audits and metrics *
Reviews work for employees and provides timely, documented feedback
* Manages LMS, Compliance and development trainings * Identifies
and documents issues with possible solutions * supports, builds and
implements improvements to roadmap and strategy The above
description reflects the details considered necessary to describe
the principal functions of the job and should not be construed as a
detailed description of all the work requirements that may be
performed in the job. The above description reflects the details
considered necessary to describe the principal functions of the job
and should not be construed as a detailed description of all the
work requirements that may be performed in the job. At USAA our
employees enjoy one of the best benefits package in the business,
including a flexible business casual or casual dress environment,
comprehensive medical, dental and vision plans, along with wellness
and wealth building programs. Additionally, our career path
planning and continuing education will assist you with your
professional goals. USAA also offers a variety of on-site services
and conveniences to help you manage your work and personal life,
including seven cafeterias, two company stores and three fitness
centers . Relocation assistance is available for this position. For
Internal Candidates: Must complete 12 months in current position
(from date of hire or date of placement), or must have managers
approval prior to posting. Last day for internal candidates to
apply to the opening is 1/12/21 by 11:59 pm CST time .
Compensation: USAA has an effective process for assessing market
data and establishing ranges to ensure we remain competitive. You
are paid within the salary range based on your experience and
market position. The salary range for this position is: $88,200 -
$158,900 Employees may be eligible for pay incentives based on
overall corporate and individual performance or at the discretion
of the USAA Board of Directors. Geographical Differential :
Geographic pay differential is additional pay provided to eligible
employees working in locations where market pay levels are above
the national average. Shift premium will be addressed on an
individual-basis for applicable roles that are consistently
scheduled for non-core hours. Benefits: At USAA our employees enjoy
best-in-class benefits to support their physical, financial, and
emotional wellness. These benefits include comprehensive medical,
dental and vision plans, 401(k), pension, life insurance, parental
benefits, adoption assistance, paid time off program with paid
holidays plus 16 paid volunteer hours, and various wellness
programs. Additionally, our career path planning and continuing
education assists employees with their professional goals. Please
click on the link below for more details. USAA Total Rewards ()
Keywords: USAA, San Antonio , Manager, Program Testing, Executive , San Antonio, Texas
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