Manager, Program Testing
Company: USAA
Location: San Antonio
Posted on: January 15, 2021
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Job Description:
Manages a team responsible for executing test scenarios and
documenting findings in support the User Acceptance Testing (UAT)
program for USAA's business systems Responsible for continued
delivery of a quality and meaningful work product in a timely and
efficient manner. Motivates staff toward the attainment of
departmental goals and develops employees through regular coaching
and feedback that leads to improved results. In addition, the
Manager ensures compliance with all prescribed internal policies
and all applicable regulatory requirements. About USAA USAA knows
what it means to serve. We facilitate the financial security of
millions of U.S. military members and their families. This singular
mission requires a dedication to innovative thinking at every
level. In each of the past five years, we've been a top-40 Fortune
100 Best Companies to Work For--, and we've ranked among Victory
Media's Top 10 Military Friendly-- Employers 13 years straight. We
embrace a robust veteran workforce and encourage veterans and
veteran spouses to apply. USAA Careers - Award Winning Workplace
(17 seconds) USAA Careers - World Class Benefits (31 seconds)
Identify and manage existing and emerging risks that stem from
business activities and the job role. Ensure risks associated with
business activities are effectively identified, measured,
monitored, and controlled. Follow written risk and compliance
policies and procedures for business activities. Oversees and
monitors a team of software testers and their progress on
day-to-day execution of systems testing. Provides feedback to test
cases to ensure the desired outcome meets the expectations of both
end-users and compliance. Responsible for ensuring the
identification and tracking of testing issues to implement
corrective action plans that validate remediation efforts.
Accountable for understanding of key regulatory implications to
processes and ensures test plans are designed to meet requirements
of business. Proactively identifies opportunities to improve
operational effectiveness. Designs and implements operating
procedures that provide improved member service and enhanced
internal efficiencies Ensures appropriate availability of resources
are available for production validation testing when new code is
released to production environment and offers support to testing
efforts as needed. Manage multiple projects and provide solutions
for testers and development teams by applying best practices.
Translates complex business challenges, makes business solution
proposals, and communicates the recommendations to Senior
Management. Stays abreast of testing best practices to ensure high
quality software is delivered to members. Develops employees and
provides coaching and feedback to facilitate professional
development. Manages employee performance, assesses training
requirements, evaluates individual training needs, and promotes the
development of effective team relationships. Minimum Experience
Bachelor's Degree or 4 additional years of related experience
beyond the minimum required may be substituted in lieu of a Degree
. 6 years experience in systems development, quality assurance or
software testing within a financial services organization. 2 years
of direct team lead, supervisory or management experience required.
Extensive experience in User Acceptance Testing (UAT) methodologies
within agile projects. Extensive experience in test data
provisioning, data seeding and data mining. Proven experience
leading end to end testing validations from inception to
production. Strong communication skills with proven ability to
write effective testing rules, standards and scripts that interpret
test requirements, usage patterns and test design planning.
Extensive knowledge of Software Development Life Cycle (SDLC), JIRA
and QTest applications. Strong knowledge of Banking products and
services. Strong knowledge and application of U.S. banking laws and
regulations. Qualifications may warrant placement in a different
job level When you apply for this position, you will be required to
answer some initial questions. This will take approximately 5
minutes. Once you begin the questions you will not be able to
finish them at a later time and you will not able to change your
responses. Preferred Experience Serves as escalation point for team
Assists with identifying and onboarding Business and Agile teams
Responsible for internal quality audits and metrics Reviews work
for employees and provides timely, documented feedback Manages LMS,
Compliance and development trainings Identifies and documents
issues with possible solutions supports, builds and implements
improvements to roadmap and strategy The above description reflects
the details considered necessary to describe the principal
functions of the job and should not be construed as a detailed
description of all the work requirements that may be performed in
the job. The above description reflects the details considered
necessary to describe the principal functions of the job and should
not be construed as a detailed description of all the work
requirements that may be performed in the job. At USAA our
employees enjoy one of the best benefits package in the business,
including a flexible business casual or casual dress environment,
comprehensive medical, dental and vision plans, along with wellness
and wealth building programs. Additionally, our career path
planning and continuing education will assist you with your
professional goals. USAA also offers a variety of on-site services
and conveniences to help you manage your work and personal life,
including seven cafeterias, two company stores and three fitness
centers . Relocation assistance is available for this position. For
Internal Candidates: Must complete 12 months in current position
(from date of hire or date of placement), or must have manager's
approval prior to posting. Last day for internal candidates to
apply to the opening is 1/12/21 by 11:59 pm CST time .
Compensation: USAA has an effective process for assessing market
data and establishing ranges to ensure we remain competitive. You
are paid within the salary range based on your experience and
market position. The salary range for this position is: $88,200 -
$158,900 Employees may be eligible for pay incentives based on
overall corporate and individual performance or at the discretion
of the USAA Board of Directors. Geographical Differential :
Geographic pay differential is additional pay provided to eligible
employees working in locations where market pay levels are above
the national average. Shift premium will be addressed on an
individual-basis for applicable roles that are consistently
scheduled for non-core hours. Benefits: At USAA our employees enjoy
best-in-class benefits to support their physical, financial, and
emotional wellness. These benefits include comprehensive medical,
dental and vision plans, 401(k), pension, life insurance, parental
benefits, adoption assistance, paid time off program with paid
holidays plus 16 paid volunteer hours, and various wellness
programs. Additionally, our career path planning and continuing
education assists employees with their professional goals. Please
click on the link below for more details. USAA Total Rewards
Keywords: USAA, San Antonio , Manager, Program Testing, Executive , San Antonio, Texas
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