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Product Management Director--- Health Solutions Medicare -San Antonio or Remote

Company: USAA United Services Automobile Association
Location: San Antonio
Posted on: January 15, 2021

Job Description:

Purpose of JobWe are currently seeking a Product Management Director for the USAA Health Solutions team located in the San Antonio Home Office or 100% Remote Work Environment. This role will primarily manage an important strategic relationship for USAA---s Health business and be a leader in bringing innovative solutions to market through this relationship. In addition, this role supports the Product Management executive in the maintenance of existing products and is responsible for delivering regular status reports regarding various aspects of the product. Partners and collaborates with the cross-functional team of internal and external resources in order to implement new products or product adjustments.Formulates product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners.Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For--, and we've ranked among Victory Media's Top 10 Military Friendly-- Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.USAA Careers - Award Winning Workplace (17 seconds)USAA Careers --- World Class Benefits (31 seconds)Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies and procedures for business activities. Leverages internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.Develops product dashboards and metrics recommendations in support of analyzing and evaluating strategic performance.Partners with Marketing to define go-to-market and value proposition strategy of the product/feature.Develops recommendations to launch new products and the evaluation and decision to buy/build or ally.Acts as product SME on features and services and collaborates with business partners to provide recommendations.Analyzes and evaluates product performance metrics to form recommendations regarding market opportunities and product enhancements.Leads efforts to expand or change existing product features.Contributes to decisions regarding product pricing and profitability.Identifies and evaluates potential providers for alliance relationships.Provides support regarding all aspects of Product Life Cycle.Approves and provides support in developing, editing and distributing product communications. Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented and managed in compliance with all applicable laws and regulationsContributes to the overall strategy of the business and collaborates with alliance to develop product strategy.Interprets performance results to inform product or sales forecast and planning.Minimum Requirements:Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline OR4 additional years of related experience beyond the minimum required (total of 12 years) may be substituted in lieu of a degree.8 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations. 3 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).2 years of Data Visualization experience (i.e. Tableau).Knowledge of relevant laws and regulations (i.e. FDIC, CFPB, OCC).Expert experience in creating product briefings and presenting to executive leadership.Experienced in market research to create product roadmap, make product decisions and iterate rapidly.Knowledge of applicable product related regulations, and risk and compliance requirements.Qualifications may warrant placement in a different job levelWhen you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred Requirements: 10 or more years of relevant business experience specific to Medicare.6 or more years of Medicare Advantage product development or product management experience of ---Value Added Items and Services---, as defined by the Centers for Medicare and Medicaid Services (CMS).6 or more years of experience leading third party or strategic relationships within the Medicare industry, from building partnerships to facilitating contract negotiations and monitoring performance; large company experience a plus.Excellent relationship management skills and demonstrated ability to influence decisions at all levels, including senior executive leadership levels and key account relationships.Experience creating business cases for potentially profitable product ideas, selling the vision to leadership and leading cross-functional teams to implement.Advanced degree and/or health insurance certification/designation preferred.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.Relocation assistance is not available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement), or must have manager---s approval prior to posting.Last day for internal candidates to apply to the opening is 12/08/20 by 11:59 pm CST time. Full time

Keywords: USAA United Services Automobile Association, San Antonio , Product Management Director--- Health Solutions Medicare -San Antonio or Remote, Executive , San Antonio, Texas

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