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CHIEF OPERATIONS OFFICER

Company: Boys and Girls Clubs of San Antonio
Location: San Antonio
Posted on: November 23, 2021

Job Description:

The Chief Operating Officer (COO) is responsible for overseeing daily operations and programs with primary concern for program development and implementation, staff development, supervision of assigned staff, and budget management. The COO provides leadership to the strategic planning process and implements new strategic initiatives related to areas such as Program Services.Supervisory Responsibilities: Branch Directors.Director of Training & Teen Services.Director of Outcomes & Compliance.Sr. Director of Programs.Essential Duties and Responsibilities: Oversee the implementation and delivery of operations, programs, services, and activities that facilitate the achievement of Youth Development Outcomes.Ensure the continued financial viability of BGCSA programs through sound fiscal management. Provide programmatic leadership and input for all strategic planning processes with the CEO, CFO, and staff.Evaluate overall organizational effectiveness based on participation and achievement of stated goals; recommends modifications to improve organizational performance, as appropriate analysis of organizational programs and completion/facilitation of commitment to quality and standards of organizational effectiveness.Provide effective and inspiring leadership of BGCSA by being actively involved in all programs and services. Implement and lead a continuous quality improvement process throughout the program and service areas, focusing on systems/process improvement. Promote regular and ongoing opportunities for all staff to give feedback on program operations.Manage assigned Directors and other staff's performance in achieving goals, providing technical assistance in program design, development, community relations, and program operations.Develop collaborative partnerships with other youth-serving organizations, members, parents, families, and community organizations.Lead a high-performing team of branch directors and program managers to the next level by further developing and implementing recruitment, training, and retention strategies.May assist in the administration of restricted programs by overseeing program operations at each location, ensuring the completion of required reports, and preparation of any required interagency reports.Ensure that all program activities operate consistently and ethically within the mission and values of BGBSA.Provide positive, informal guidance and counseling to Branch Directors and Program Managers.Perform any other related duties and responsibilities as assigned and deemed necessary.Bachelor's degree from an accredited college or university.A minimum of (10) ten years work experience in a youth-serving non-profit agency operations management and supervision, or an equivalent combination of experience and education.Considerable knowledge of the mission, objectives, policies, programs, and procedures of Boys & Girls Clubs; of the principles and practices of non-profit organizations.Demonstrated ability to organize, direct, and coordinate operations in personnel supervision the recruitment and retention of key personnel; facilities management; and budget management.Excellent communication skills, both verbal and written.Ability to manage multiple tasks and to develop solutions to programs with limited supervision.Ability to establish and maintain effective working relationships with Club staff, subordinates, Board members, community groups, volunteers and other related agenciesLocation: 123 Ralph St, San Antonio, TX 78204Job Type: Full-time

Keywords: Boys and Girls Clubs of San Antonio, San Antonio , CHIEF OPERATIONS OFFICER, Executive , San Antonio, Texas

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