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Human Service Transformation/IE Manager

Company: Deloitte
Location: San Antonio
Posted on: May 15, 2022

Job Description:

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work you'll do

  • Manage 50+ Team
  • Manage Resources/Operations
  • Manage Reporting/Tech
  • Client Facing
  • Process Healthcare Actions for the state
  • Organize and deliver services on cross- section of complex projects
  • Actively participate in development of business and vendor relationships
  • Participate and lead aspects of the proposal development process
  • Participate in pre-sales, proposal, and RFP initiatives
  • Manage project(s) financials including development of financial plans
  • Provide Counseling & coaching, oversight, and support for delivery teams and staff
  • Actively participate in staff recruitment and retention activities and provide input and guidance into the staffing process.


    The team

    Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

    The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.

    Qualifications

    Required:
    • 5+ Years of Manager experience
    • 5+ years of experience in Health and Human Services
    • IE Knowledge Required
    • Bachelor's degree required
    • USC
    • Fully Remote
    • Work CST hours/8AM - 6PM

Keywords: Deloitte, San Antonio , Human Service Transformation/IE Manager, Executive , San Antonio, Texas

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