Program Manager Senior

Company: USAA
Location: Adkins
Posted on: May 16, 2022

Job Description:

Purpose of JobWe are currently seeking a dedicated Program Manager Senior for the San Antonio, Phoenix, Tampa, Colorado Springs, Plano, Charlotte, or Chesapeake office. This is a Hybrid position, so the selected hire will need to commute into a local office a few days a week.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual days onsite are resolved between each employee and the employee's manager.

The Program Manager Senior focuses on the management, execution, and delivery of large-scale programs (multi-year, large cost, and scope, etc.) and/or the oversight and governance of programs to ensure alignment to the Company/Staff Agencies strategic imperatives and to monitor program health. Works to achieve multi-year program deadlines, scope, and overall program benefits.Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies, standards, and procedures for business activities.
• Defines and maintains program strategies commensurate with the level of risk, size and complexity.
• Directs analyses, root cause identification and development and recommendation of key work products.
• Applies proficient knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals.
• Negotiates agreements, settles disputes equitably and diffuses situations.
• Negotiates program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity.
• Responsible for developing multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value.
• Facilitates meetings with executive management project sponsors to define solutions.
• Ensures compliance with company and regulatory policies and procedures.
• Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required).
• Adheres to governance rigor required for work effort.
• Drives the adoption and sustainment of changes within the organization in compliance with USAA's Change Management framework.Minimum Requirements:
  • Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 6 years of project and/or program management experience, including experience defining a new program and/or managing large-scale projects.
  • Proficient experience in Principles of Project/Program or Portfolio Management.
  • Proficient knowledge program efforts management tools and methodologies.
  • Understanding of risk management policies and procedures.
  • Knowledge of program management methodology and techniques; program performance evaluation and change management principles.
  • Experience developing, maintaining, and reporting on project/program budgets.
  • Solid business acumen and/or demonstrated learning agility to quickly increase business knowledge.Preferred Experience:
    • Knowledge of project management tools and methodologies.
    • Excellent written and verbal communication skills.
    • Advanced facilitation and presentation skills.
    • Solid organizational skills including attention to detail and multitasking skills.Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200.00 - $158,900.00 *(this does not include geographic differential it may be applied based on your work location). - Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. -Shift Premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours. - -Benefits: -At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. - These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. - Additionally, our career path planning and continuing education assists employees with their professional goals.Please click on the link below for more details.Relocation assistance is not available for this position. -

Keywords: USAA, San Antonio , Program Manager Senior, Executive , Adkins, Texas