Program Manager Lead
Company: USAA
Location: Castroville
Posted on: May 16, 2022
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Job Description:
Purpose of Job We are currently seeking a dedicated Program
Manager Lead for the San Antonio, Phoenix, Tampa, Colorado Springs,
Plano, Charlotte, or Chesapeake office. This is a Hybrid position,
so the selected hire will need to commute into a local office a few
days a week.
USAA values a culture that is highly collaborative, and we have
found that a hybrid work type helps employees gain the best of both
worlds - collaborating in-person in the office and working from
home when needed to achieve focused results. The actual days onsite
are resolved between each employee and the employee's manager.
The Program Manager Lead owns the management, execution, and
delivery of large-scale programs (multi-year, large cost, and
scope, etc.) and/or the oversight and governance of programs to
ensure alignment to the Company/Staff Agencies strategic
imperatives and to supervise program health. Works to achieve
multi-year program deadlines, scope, and overall program benefits.
Defines multiple program strategies based on business demand and
return on investment expectations.
Job Requirements
About USAA
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
Primary Responsibilities:
Identifies and leads existing and emerging risks that stem from
business activities and the job role.
Ensures risks associated with business activities are optimally
identified, measured, supervised, and controlled.
Follows written risk and compliance policies, standards, and
procedures for business activities.
Identifies potential new program opportunities to deliver
coordinated solutions that meet multiple business partner
needs.
Defines and maintains multiple program strategies based on business
demand and return on investment expectations.
Works closely with project sponsor and cross-functional teams, to
plan and develop scope, deliverables, required resources, work
plan, budget, and timing for new programs.
Directs analyses, root cause identification and development and
recommendation of key work products.
Applies experienced knowledge of the business, its products, and
processes to assess program risks and rewards across multiple
technologies and business goals.
Negotiates agreements, settles disputes equitably and diffuses high
tension situations.
Negotiates program tradeoffs with IT and the business to ensure
alignment of demand to capacity.
Responsible for developing multi-year business plan to deliver
business capabilities and define execution approach to achieve
business goal while reducing risk and delivering early business
value wherever possible.
Mentors Program Managers in developing business strategies,
identifying benefits and defining alternatives across departmental
programs and across USAA programs.
Ensures compliance with company and regulatory policies and
procedures.
Adheres to EPMO processes, procedures, controls, standards, tools,
and templates (as required).
Adheres to governance difficulty required for work effort.
Drives the adoption and sustainment of changes within the
organization in compliance with USAA's Organizational Change
framework.
Minimum Requirements:
Bachelor's degree: OR 4 years of related experience (in addition to
the minimum years of experience required) may be substituted in
lieu of degree.
8 years of project and/or program management experience, including
experience defining a new program and/or managing large-scale
projects.
Expert level of experience in Principles of Project/Program or
Portfolio Management.
Experience in program management and execution experience
delivering complex work efforts working with Waterfall and Agile
methodologies
Stakeholder management and influencing skills.
Advance understanding of risk management policies and
procedures.
Comprehensive knowledge of program management methodology and
techniques; program performance evaluation and change management
principles.
Extensive experience developing, maintaining, and reporting on
large cost project/program budgets.
Strong business acumen and/or demonstrated learning agility to
quickly increase business expertise.
Preferred Experience:
Expert knowledge of project management tools and methodologies.
Experience on project and program management and execution
experience delivering complex work efforts working with recognized
program and/or project methodologies (i.e., Waterfall and
Agile).
Collaboration skills in a matrixed environment including providing
consultative guidance to help solve enterprise level issues.
Experience leading complex projects with significant number of
deliverables including information technology and dependencies
across organization, working within defined scope and budgets with
aggressive timelines.
Foundational understanding of risk management policies and
procedures.
Project Management Professional (PMP) Certification.
Compensation: USAA has an effective process for assessing market
data and establishing ranges to ensure we remain competitive. You
are paid within the salary range based on your experience and
market position. The salary range for this position is: $106,800.00
- $192,300.00 *(this does not include geographic differential it
may be applied based on your work location). Employees may be
eligible for pay incentives based on overall corporate and
individual performance or at the discretion of the USAA Board of
Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to
support their physical, financial, and emotional wellness. These
benefits include comprehensive medical, dental and vision plans,
401(k), pension, life insurance, parental benefits, adoption
assistance, paid time off program with paid holidays plus 16 paid
volunteer hours, and various wellness programs. Additionally, our
career path planning and continuing education assists employees
with their professional goals.
Please click on the link below for more details.
USAA Total Rewards
Relocation assistance is not available for this position.
Keywords: USAA, San Antonio , Program Manager Lead, Executive , Castroville, Texas
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