Executive, Fraud Prevention - Member Identification & Authentication Management

Company: USAA
Location: San Antonio
Posted on: August 7, 2022

Job Description:

Purpose of JobLeads, develops, and oversees teams that are responsible for member identity and authentication strategy and execution management processes and policies for USAA. This role has direct impact on protecting USAA's brand and reputation within assigned fraud prevention areas. Strategizes with fraud leaders, product owners, risk management partners and other key stakeholders to establish and deliver objectives that prevent and detect account takeover, identity theft, synthetic identities, and omni channel account fraud and protect USAA members. This role also provides executive level insights on matters related to the technical consultation and guidance to the business for the interpretation and assessment of fraud prevention risks for projects, technologies, and environments.Job Requirements

• Identifies and manages existing and emerging risks that stem from business activities and the job role
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled
• Follows written risk and compliance policies, standards, and procedures for business activities
• Establishes and implements short and long-term strategies within functional area including but not limited to Identity and Access Management (IAM), Cyber Threat Operations, or Risk Management based on sound fraud prevention practices
• Responsible for the implementation, deployment and maintenance of secure Authentication, Access Management Systems, and Identity technologies
• Accountable for effective written risk and compliance policies, procedures and controls are in place supporting all business activities, processes, systems, strategies, and implementations
• Provides strategy and direction for related operational solutions to increase workforce efficiency, increase business agility and workforce scalability, reduce fraud risk, meet compliance requirements, and provide ongoing and future fraud prevention policy/practice frameworks
• Serves as an expert on applicable industry knowledge and applies expertise to identify fraud trends and recommend new technologies and other effective mitigation strategies that help mitigate fraud
• Provides executive oversight to teams responsible for developing member authentication and identity systems, tools and strategies to combat existing and emerging fraud activities
• Accountable for communication, collaboration and influencing of senior leaders. Including the Board of Directors, on matters pertaining to fraud threats, risks and mitigation initiatives
• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activitiesMinimum Education:
  • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degreeMinimum Experience:
    • 10 -years experience as a business leader in fraud management to include fraud prevention and detection, information security, customer identity and/or -access management within a large financial institution
    • 6 years of people leadership experience in building, managing and/or developing high-performing teams required
    • Expert knowledge of the leading technology solutions in the industry that support and enable consumer identity and authentication
    • Strong understanding of the bank regulatory requirements as it pertains to fraud risk management and payments such as Reg CC, E, F, Z, V and other applicable laws and regulations with regards to fraud prevention, detection, recovery and investigations
    • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals
    • Experience leading and engaging with external regulatory agencies in supporting and/or leading regulatory exams, reviews and day to day interactionsPreferred Qualifications:
      • Extensive knowledge and experience leading and executing on identity and authentication strategies including the execution of processes and technology solutions
      • A strong communicator with the ability to present to senior level stakeholders
      • A proven track record of influencing without authority to drive to the right outcomes despite conflicting priorities and interests
      • The ability to effectively balance consumer security with experience to eliminate friction while providing best in class identity and authentication solutions Compensation:USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $205,500 - $370,100Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.Long Term Incentive Plan: Cash payment for Executives only representing a cash payment which is both time and performance basedBenefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. - These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. - Additionally, our career path planning and continuing education assists employees with their professional goals.Please click on the link below for more details.Relocation assistance is available for this position.

Keywords: USAA, San Antonio , Executive, Fraud Prevention - Member Identification & Authentication Management, Executive , San Antonio, Texas