Executive, Fraud Prevention - Member Identification & Authentication Management
Company: USAA
Location: San Antonio
Posted on: August 7, 2022
Job Description:
Purpose of JobLeads, develops, and oversees teams that are
responsible for member identity and authentication strategy and
execution management processes and policies for USAA. This role has
direct impact on protecting USAA's brand and reputation within
assigned fraud prevention areas. Strategizes with fraud leaders,
product owners, risk management partners and other key stakeholders
to establish and deliver objectives that prevent and detect account
takeover, identity theft, synthetic identities, and omni channel
account fraud and protect USAA members. This role also provides
executive level insights on matters related to the technical
consultation and guidance to the business for the interpretation
and assessment of fraud prevention risks for projects,
technologies, and environments.Job Requirements
- Identifies and manages existing and emerging risks that stem
from business activities and the job role
- Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled
- Follows written risk and compliance policies, standards, and
procedures for business activities
- Establishes and implements short and long-term strategies
within functional area including but not limited to Identity and
Access Management (IAM), Cyber Threat Operations, or Risk
Management based on sound fraud prevention practices
- Responsible for the implementation, deployment and maintenance
of secure Authentication, Access Management Systems, and Identity
technologies
- Accountable for effective written risk and compliance policies,
procedures and controls are in place supporting all business
activities, processes, systems, strategies, and
implementations
- Provides strategy and direction for related operational
solutions to increase workforce efficiency, increase business
agility and workforce scalability, reduce fraud risk, meet
compliance requirements, and provide ongoing and future fraud
prevention policy/practice frameworks
- Serves as an expert on applicable industry knowledge and
applies expertise to identify fraud trends and recommend new
technologies and other effective mitigation strategies that help
mitigate fraud
- Provides executive oversight to teams responsible for
developing member authentication and identity systems, tools and
strategies to combat existing and emerging fraud activities
- Accountable for communication, collaboration and influencing of
senior leaders. Including the Board of Directors, on matters
pertaining to fraud threats, risks and mitigation initiatives
- Builds and oversees a team of employees for assigned functional
area through ongoing execution of recruiting, development,
retention, coaching and support, performance management, and
managerial activitiesMinimum Education:
- Bachelor's degree; OR 4 years of related experience (in
addition to the minimum years of experience required) may be
substituted in lieu of degreeMinimum Experience:
- 10 -years experience as a business leader in fraud management
to include fraud prevention and detection, information security,
customer identity and/or -access management within a large
financial institution
- 6 years of people leadership experience in building, managing
and/or developing high-performing teams required
- Expert knowledge of the leading technology solutions in the
industry that support and enable consumer identity and
authentication
- Strong understanding of the bank regulatory requirements as it
pertains to fraud risk management and payments such as Reg CC, E,
F, Z, V and other applicable laws and regulations with regards to
fraud prevention, detection, recovery and investigations
- Experience collaborating with key resources and stakeholders,
influencing decisions and managing work to achieve strategic
goals
- Experience leading and engaging with external regulatory
agencies in supporting and/or leading regulatory exams, reviews and
day to day interactionsPreferred Qualifications:
- Extensive knowledge and experience leading and executing on
identity and authentication strategies including the execution of
processes and technology solutions
- A strong communicator with the ability to present to senior
level stakeholders
- A proven track record of influencing without authority to drive
to the right outcomes despite conflicting priorities and
interests
- The ability to effectively balance consumer security with
experience to eliminate friction while providing best in class
identity and authentication solutions Compensation:USAA has an
effective process for assessing market data and establishing ranges
to ensure we remain competitive. You are paid within the salary
range based on your experience and market position. The salary
range for this position is: $205,500 - $370,100Employees may be
eligible for pay incentives based on overall corporate and
individual performance or at the discretion of the USAA Board of
Directors.Long Term Incentive Plan: Cash payment for Executives
only representing a cash payment which is both time and performance
basedBenefits:At USAA our employees enjoy best-in-class benefits to
support their physical, financial, and emotional wellness. - These
benefits include comprehensive medical, dental and vision plans,
401(k), pension, life insurance, parental benefits, adoption
assistance, paid time off program with paid holidays plus 16 paid
volunteer hours, and various wellness programs. - Additionally, our
career path planning and continuing education assists employees
with their professional goals.Please click on the link below for
more details.Relocation assistance is available for this
position.
Keywords: USAA, San Antonio , Executive, Fraud Prevention - Member Identification & Authentication Management, Executive , San Antonio, Texas
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