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Lead Control Management Officer - Merchant Services

Company: Wells Fargo
Location: San Antonio
Posted on: August 8, 2022

Job Description:

About this role:Wells Fargo is seeking a Lead Control Management Officer for Merchant Services within our Consumer Lending organization.At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.This Control Officer position will support the Merchant Services business focusing on financial crimes, sponsorship oversight, and international merchant processing.The Business Risk and Control team is responsible for partnering with the relevant business group to identify, assess, manage, and mitigate current and emerging risk exposures associated with their activities and operations. Monitors, measures, evaluates, and reports on the impact of decisions and controls to the relevant business group and enterprise function. Provides consultation, expertise and strategic direction in the control design to effectively mitigate risks. Ensures the effective implementation and ongoing maintenance of the business control environment through execution of the Risk and Control Self Assessment (RCSA) program. Gathers and analyzes data to understand and diagnose issues; designs appropriate reporting and metrics to inform and monitor the health of the operational risk and control environment. Leads and influences the design and implementation of business controls programs and complex initiatives generally spanning multiple business lines. Consults with business groups to assess the issues and assist with the development of corrective action plans. Builds and maintains partnerships with the business, Corporate Risk, Audit, Legal, and regulators.In this role, you will:

  • Lead complex initiatives designed to mitigate current and emerging risks with broad impact.
  • Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area.
  • Monitor complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies.
  • Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area.
  • Develop and implement risk monitoring and risk reporting processes and controls.
  • Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies.Required Qualifications:
    • 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:
      • Experience with Merchant Services Operations strongly preferred.
      • Experience with Sponsorship/Payment Company oversight within Merchant Acquiring space.
      • Experience in International Merchant Acquiring activity.
      • Direct engagement in business process mapping or risk evaluations.
      • Active experience in assessing adequacy of policies, processes, and procedures and in recommending enhancements and subsequent controls.
      • Financial Crimes related experience and/or CAMS certification.
      • A BS/BA degree or higher.
      • Ability to take initiative and work independently with minimal supervision in a structured environment.
      • Experience developing partnerships and collaborating with other business and functional areas.
      • Excellent verbal, written, and interpersonal communication skills. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, San Antonio , Lead Control Management Officer - Merchant Services, Executive , San Antonio, Texas

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