SanAntonioTXRecruiter Since 2001
the smart solution for San Antonio jobs

Assistant Manager 3rd Party

Company: GC Services
Location: San Antonio
Posted on: November 26, 2022

Job Description:

Assists in directing and coordinating activities of workers engaged in collecting delinquent accounts of customers.

  • Manages a team of 8-15 Account Representatives
  • Assists in efficient operation of the collection office
  • Assists the Collection Manager/Senior Assistant Manager in the efficient operation of an assigned team; supervising assigned Account Representatives/Clerical/Collection Support
  • Maintains satisfactory discipline of employees; supervises the proper application of the company's policies and procedures
  • Reviews the work of each A/R to correct deficiencies and to determine employee's progress
  • Career path development of A/R
  • Assists in the training and development of all A/R personnel
  • Assists with interviewing prospective applicants for employment as needed
  • Utilizes all available system screens, processes, and reports to maximize collection potential
  • Conducts the required reviews for assigned personnel per policy
  • Ensures compliance with all specified FDCPA, state and city laws and provisions, as outlined in the GCS Compliance with FDCPA and State Collection Laws Statement and the FDCPA Test
  • Assists in maintaining discipline of employees and in supervising the proper application of the company's policies and procedures
  • Completes assigned management training in a timely manner
  • Works with other functional areas to coordinate cooperation between the collection floor and those areas
  • Review and Approve A/R time sheets
  • Maintain concentration and focus in order to meet performance goals
  • React positively to an ongoing, changing environment
  • Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
  • Maintain good working relationship with assigned supervisors and coworkers
  • Work safely without presenting a threat to self or others
  • Perform additional duties as required by management as neededEducation:High School Diploma or GED is required. -Experience:2-4 years of management experience or have completed the Management Training Program successfully. Internal candiates must have demonstrated a thorough knowledge of GCS policies and procedures. -Computer Experience:Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems. -Skills & Abilities:
  • Must be self-motivated, enthusiastic and ambitious
  • Ability to train and motivate others
  • Have a sound knowledge of and ability to apply GCS policy
  • Possess the ability to multi-task
  • Communicate clearly and effectively, both orally and in writing
  • Interpret a constant flow of information
  • Listen effectively
  • Work with and apply basic mathematical concepts
  • Deal with difficult interactions with customers
  • Respond to customer inquiries and statements effectively
  • Write in a clear and concise manner
  • Manage time effectively
  • Solve problems or issues that may come up
  • Concentrate and focus for extended periods of time
  • Cope with high-stress and changing environment
  • Remain alert at all times
  • Adhere to policies and procedures
  • Adhere to work schedule and punctuality requirementsAll job offers are contingent upon completion of background checks. -GC Services is an equal opportunity employer: M/F/Disabled/Vet

Keywords: GC Services, San Antonio , Assistant Manager 3rd Party, Executive , San Antonio, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

San Antonio RSS job feeds