Veterans Preferred - Food and Beverage Manager

Company: Hyatt
Location: Austin
Posted on: May 2, 2025

Job Description:

Military Veterans are Encouraged to Apply. - Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

The Role
Reporting to the Hotel General Manager, The Complex Food and Beverage Manager is a dynamic leader who truly enjoys creating magic for each guest, whether they are joining us in the Hotel San Jose lounge, having a bite in their room, hanging at the Austin Motel pool bar, or hosting an event. This person will lead by example and oversee the entire F&B operation and its team. We are looking for individuals who enjoy service, love a creative beverage program, and look for a dynamic work environment where no day is the same. Responsibilities will include:

--- Oversee and run service by setting the example.

--- Oversee and create the beverage programs.

--- Standardize and document staff training to ensure consistency in service and product

--- Lead recruiting, developing, and training efforts for the F&B management team

--- Create a positive work environment for all F&B employees, leading by example

--- Uphold Bunkhouse customer service standards at all F&B outlets

--- Personally handle resolving guest complaints regarding F&B operations

--- Ensure staff has a complete understanding of their job requirements and enough training before holding them accountable for results

--- Ensure regular performance evaluations are being conducted for all F&B staff

--- Maintain awareness of documentation needed and retained in employee files

--- Develop and maintain in-depth knowledge of the market to promote brand awareness, competitive analysis, and opportunities for demand generation

--- Maintain a system of on-site inspections to ensure the interior and exterior of F&B outlets meet or exceed quality standards

--- Provide effective direction to leaders regarding operational and procedural standards

--- Assist hotel management teams in developing labor schedules to optimize labor and profitability of F&B outlets on property

--- Develop and implement corrective action plans to address operational deficiencies and areas to improve efficiency

--- Monitor periodic operational/financial performance metrics and provide in-depth analysis to the General Manager & Assistant General Manager, review labor standards on a weekly basis to ensure controls are in place

--- Ensure open lines of communication with staff, all departments, and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met

--- Maintain a high level of cleanliness and safety in the work area

--- Ensure that all equipment is maintained in good, safe working condition

--- Maintain an increased awareness of safety issues throughout the property
Qualifications:
Experience Required

--- 3-5 years of relevant experience in restaurant management

--- Truly enjoy creating magic through guest experiences

--- Experience training teams and upholding service standards

--- Ability to manage short and long-term complex projects

--- Ability to develop and manage P&L / track property budget

--- Deep understanding of inventory management, scheduling, planning, logistics, and distribution functions

--- Passion for empowering, inspiring, and motivating team members

--- Ability to multi-task and adapt to changing priorities

--- Experience with and mastery of industry-related enterprise technology - Aloha/ toast preferred

--- Strong communication and interpersonal skills

--- Microsoft Office and Intermediate / Advanced Microsoft Excel skills required

Keywords: Hyatt, San Antonio , Veterans Preferred - Food and Beverage Manager, Executive , Austin, Texas