Ambulatory Call Center Director

Company: University Health
Location: San Antonio
Posted on: June 4, 2025

Job Description:

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POSITION SUMMARY/RESPONSIBILITIES

Provides leadership and direct operational oversight of the resource center. - The director is responsible for the strategic and daily operations of the department. - Responsibilities include supervision and training of resource center staff, -creating and maintaining quality assurance programs to ensure the effectiveness of operations, statistical reporting, and strategic and budget planning for each operational component of the resource center. - Communicates key information effectively to all levels of management and advises of solution opportunities. -

EDUCATION/EXPERIENCE

A Bachelor's degree in Information Technology, Finance, Healthcare or a business-related field is required. - Master's preferred. -5+ years in a management position. Must have thorough knowledge of all call center hardware and software systems.

Keywords: University Health, San Antonio , Ambulatory Call Center Director, Executive , San Antonio, Texas

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