Director, Occupancy Planning

Company: JLL
Location: San Antonio
Posted on: April 1, 2026

Job Description:

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Lead strategic occupancy excellence as a Director of Occupancy Planning & Management with JLL, where you'll play a crucial role ensuring delivery of JLL best practices through Occupancy Planning & Management products, solutions, and tools to real estate clients while serving as the leader for delivery of occupancy planning tasks and bringing best practices, industry insight, and thought leadership to accounts. You'll act as a trusted advisor to clients and account teams while fostering critical relationships between various individuals and organizations, ensuring coordination and collaboration among JLL businesses. This role positions you as a strategic leader in workplace optimization, where your expertise in team management, client advisory services, and space portfolio strategy will directly impact client satisfaction and organizational success. Your leadership will contribute to JLL's occupancy planning excellence while you manage teams, drive results through emotional intelligence and strategic thinking, and serve as Subject Matter Expert for key systems, processes, and client deliverables. What your day-to-day will look like: Partner with clients building sustainable structures for occupancy planning based on industry best practices while acting as trusted advisor bringing thought leadership and strategic insight Manage occupancy planning teams ensuring alignment with client occupancy planning organizations and goals while training, mentoring, and cultivating diverse skill sets and talents Partner with account teams ensuring alignment of holistic account goals and proper integration for One JLL culture while cultivating collaborations withRelocation Project Management, Facilities Management, Project Management, and local stakeholders Achieve or exceed all Occupancy Planning performance metrics while creating accurate planning reports supporting Corporate Real Estate decision-making including space, demand, and utilization tracking Take accountability for implementing process improvements optimizing service delivery while partnering with Technology Subject Matter Experts enhancing deliverables through technology enablement Collaborate with Space Data Insights Team ensuring meticulous accuracy in occupancy data while adhering to established data quality key performance indicators and managing space portfolios Plan and manage portfolios maximizing space efficiency while assisting clients in migration plans, group and individual moves, reviewing project status reports on actual versus projected demand, and forecasting inventory changes Required Qualifications: Bachelor's degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field required with 7-15 years of experience in corporate environment including space/occupancy planning and data management at strategic level Exceptional communication skills coupled with excellent active listening abilities, presentation skills to promote ideas persuasively, and capability to establish strong relationships across all organizational levels Strong bias towards transformation and execution with structured approach to problem solving, natural inclination for planning strategy and tactics, and commercially/financially astute mindset Ability to effectively oversee management of an Occupancy Planning team comprising individuals with diverse skill sets while knowing how to structure, staff, and manage projects effectively Skills in Microsoft Excel including pivot tables, vlookup, cell calculations, understanding of floorplans, and proficiency in Microsoft Office Suite with ability to consolidate data into PowerPoint presentations High perseverance and resourcefulness with flexibility to work in ambiguous situations, resilience and tenacity with propensity to persevere, and unwavering ethical standards driving excellence Ability to influence others toward common vision, inspirational leadership stimulating action with balanced control and influence, and decisiveness with willingness to take risks operating with urgency Preferred Qualifications: MBA preferred with advanced understanding of real estate economics, corporate finance, or strategic business management enhancing leadership capabilities and client advisory services background leading large-scale teams, managing P&L responsibility, or supporting organizational transformation initiatives within corporate real estate or consulting environments Deep understanding of occupancy planning best practices, space optimization strategies, and corporate real estate portfolio management with track record driving sustainable change Experience implementing technology solutions, leading digital transformation initiatives, or partnering with technology teams to enhance service delivery through innovative platforms Proven track record managing executive-level client relationships, supporting account growth, or leading cross-functional teams in complex corporate environments Professional certifications in facility management (FMP, CFM), project management (PMP), or real estate (CCIM, SIOR) with active participation in industry organizations demonstrating thought leadership This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site –SAN ANTONIO, TX If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.

Keywords: JLL, San Antonio , Director, Occupancy Planning, Executive , San Antonio, Texas