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Staffing Manager

Company: Endeavors,TM Inc.
Location: San Antonio
Posted on: October 12, 2018

Job Description:

Founded in 1969, Endeavors,TM Inc.(previously known as Family Endeavors, Inc.) is a national non-profit agency that provides an array of programs and services to support children, families, Veterans and those struggling with disabilities. Through our very practical programs, we have grown to provide help to over 18,000 people each year. Our services unify families torn apart by poverty, unemployment, catastrophes, or neglect by providing real, practical solutions and a path to stability and well being.Endeavors is a family of Programs that uses creative ideas interwoven with measurable outcomes to build social and common good; we empower people to build better lives for themselves, their families, and their communities. We strive to Operationalize Quality and ensure we embed our mission and values throughout our culture, services and systems so they are true at every level, at any distance and at all times. Endeavors Employees work constantly to be the brightest and best equipped; provide Extraordinary Customer Service that Measurably Improve the Lives & Livelihoods of our Customers and deliver services in the most Financially Efficient manner that brings Sustainment & Growth. ?PositionStaffing Manager?Full-Time/Part-TimeFull-Time?Exempt/Non-ExemptExempt?ShiftDays?Number of Openings1?CategorySocial Services ?DescriptionSCHEDULE: Full time; 8 a.m. - 5 p.m., Monday-Friday; Evenings & Weekends as necessaryDEPARTMENT: Community-Based ServicesPROGRAM: Staffing ServicesJOB PURPOSE: This position provides direction and leadership for Endeavors' Social Services Staffing Program that spans across multiple disciplines. Manager provides strategic operational oversight of the organizational, programmatic, and financial elements of staffing services. Manager develops a business plan that outlines revenue and expense goals and works to meet or exceed the plan. This position works with clients to manage personnel recruiting, interviewing and placement to allow them to focus on their mission while Endeavors focuses on their staffing needs.ESSENTIAL JOB RESPONSIBILITIES:

  • Hire, train, supervise and evaluate program personnel in accordance with agency policies and procedures and contract requirements;
    • Direct and evaluate staffing services to ensure operational readiness and progress of staffing;
      • Coordinate staff placement tasking through the development and implementation tactics that addresses the customers' needs;
        • Establish and implement program goals and objectives that are consistent with and support staffing needs and agency mission/values;
          • Identify the need to revise program areas, develop recommendations, and provide oversight of implementation;
            • Collaborate with customers to ensure coordinated staffing expectations;
              • Manage staffing metrics (e.g. time-to-hire and cost-per-hire);
                • Implement new sourcing methods;
                  • Work with HR on job advertising options and use of recruitment software to maximize technology and metrics;
                    • Recommend ways to improve our placement brand with current and future clients; Coordinate with hiring managers to forecast future hiring needs;
                      • Build Endeavors' professional network through relationships with HR professionals, colleges and other partners;
                        • Develop program revenue goals to meet and/or exceed;
                          • Recruiting, training and retaining staff that includes:
                            • Licensed Clinical Social Workers
                            • Licensed Graduate Social Workers
                            • Masters of Social Work
                            • Licensed Professional Counselors
                            • Case Managers
                            • Direct Support Professionals
                            • Clinical Psychologists
                              • Seek out and secure PRN staffing contracts;
                                • Manage contracts and delivery of services to achieve agreed end result;
                                  • Other duties include budget accountability; goals and objectives management; maintaining communication with key customer representatives to ensure successful business development and ongoing account relationship
                                    • Demonstrate exceptional customer service, in everything you do, by placing the child, family, Veteran or customer first to support our mission to 'Empower people to build better lives for themselves, their families and their communities.'?Position RequirementsESSENTIAL QUALIFICATIONS: EDUCATION: BS in Social Services, Human Resources Management, Business, or Organizational PsychologyEXPERIENCE/REQUIREMENTS:
                                      • Experience with (phone and in-person) interviews, candidate screening and evaluation
                                      • Prefer experience managing mid to large scale staffing placement (200-2,000 placed staff) contracts
                                      • Familiarity with social media and other professional networks
                                      • Excellent verbal and written communication and team management skills
                                      • Strong decision-making skillsATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer?s sole discretion.TRAVEL: Must be available and willing to travel to various locations and with such frequency as the business dictates. Extensive travel will be required.LICENSES: Driver?s License with a clear record.VEHICLE: Must have daily use of a vehicle without prior notice.OTHER: Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.ESSENTIAL KNOWLEDGE, SKILLS, and ABILITIES: COMMUNICATION: Ability to communicate clearly and effectively via oral and written means. Ability to communicate appropriately with all levels of individuals. Ability to make oral presentations and write detailed proposals. Ability to present a professional and positive demeanor to customers, contractors, staff, and the general public.COMPOSURE: Demonstrate leadership qualities that include but is not limited to effective decision making. Ability to remain calm and maintain self-control in the midst of difficult circumstances and emergencies. Ability to represent the agency well and respond professionally in all situations.COMPUTER: Working knowledge of Word, Excel, PowerPoint; required. Strong internet research skills. 45 WPM, 95% accuracy.DECISION MAKING: Ability to think analytically and evaluate the impact of program decisions and resolve problems. Ability to set work priorities and to evaluate and create solutions to work-related problems.FINANCIAL: Strong math skills. Ability to develop and manage a budget and operate within its? parameters.MANAGEMENT: Knowledge of business and management practices involved in strategic planning, resource allocation, and leadership. Ability to manage multiple projects simultaneously. Works with a bias towards action. Ability to evaluate the effectiveness of program initiatives and staff.NEGOTIATION: Ability to request, collect and evaluate bids for program growth and expansion. Ability to persuade and influence others to reach optimum contract terms. Ability to present the agency in a professional manner in all negotiations.PLANNING: Ability to think long-term; to make program plans up to a year or more in advance. Ability to seek out and develop relationships that can lead to long-term results.SUPERVISION: Ability to train, evaluate and guide employees. Ability to delegate and ensure follow through. Ability to provide feedback in a respectful and constructive manner.TECHNICAL: Knowledge of staffing and Human Resources regulations and standards.TRAINING REQUIREMENTS: Orientation: 5 hoursOn the Job: 3+ months for basic competency; 1 year to experience full cycle of dutiesMACHINES, TOOLS, EQUIPMENT, WORK AIDS:Multi-line telephone, computer, ten-key calculator, printers, copiers, faxes.PHYSICAL REQUIREMENTS: Constant ? Ability to communicate verbally and in writing with Staff, Leadership, and Customers to determine needs and actions to be taken and evaluate program effectiveness.Constant ? Ability to input data into the computer, make calculations, complete paperwork, and produce reports.Frequent ? Ability to review and proofread documents to determine accuracy.Frequent ? Ability to reconcile and approve contract invoicing with accounting.Frequent ? Ability to assist in contract proposals. Present to potential customers.Occasional ? Ability to lift, stack, load and move up to 25 pounds from varied heights.Occasional ? Ability to drive safely and recognize hazards. WORKING CONDITIONS: Indoors: 80 % - Office and residential environment; generally normal noise level.Outdoors: 20 % - All weather conditions and variable temperatures.RELATION TO OTHER JOBS:REPORTS TO: Director of Family ServicesSUPERVISES: Social Service StaffDisclaimer: Nothing in the job description restricts management?s right to assign or reassign duties and responsibilities to this job at any time, for any reason.#CB *CB?EOE StatementEndeavors, Inc. (previously known as Family Endeavors, Inc.) and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or status as a veteran in accordance with applicable federal laws. Endeavors, Inc. and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors, Inc. and Endeavors Unlimited, Inc. are 'Equal Opportunity/Affirmative Action Employers.'

                                        Keywords: Endeavors,TM Inc., San Antonio , Staffing Manager, Executive , San Antonio, Texas

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