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Sr. IT Manager Sensitive Data Management

Company: USAA
Location: San Antonio
Posted on: July 14, 2019

Job Description:

Purpose of JobManages one or more analytical, business or technical support activities. Authorizes and influences the development and delivery of business solutions that enable optimal business performance. Provides and is accountable for technical leadership in the plan, design, development, testing, implementation, or maintenance of business solutions. Leads and directs change management, process improvement, or technical support initiatives. Provides direction and analytical support and directs business plan development to execute initiatives. Advises senior management and provides high level consulting. This position is typically responsible for managing a team of employees engaged in one functional activity. Job Requirements - HUMAN RESOURCES: First level people management responsibilities include hiring, termination, performance management and pay management. - Provides formal and informal training and coaching to team in expected behaviors and activities. - Monitors and tracks progression of unit goals and objectives. - Directs quality work efforts, team assignments and problem resolution. - DOMAIN: Operational Management (Day-to-Day): Accountable for the day-to-day operation of technical domain. - Engages and involves all necessary USAA teams as appropriate. - Regularly identifies, monitors and evaluates key metrics to ensure health and progress within respective domains. - Anticipates and responds appropriately to new demands, priorities, challenges, or obstacles. - Defines and articulates a clear role and direction for own work unit, consistent with the organization's mission, strategy and direction. - Collaborates with executives and/or senior directors with defining organizational goals and strategic plans. - FINANCIAL MANAGEMENT: Each manager is expected to manage and forecast unit level expenses which may include department allocations, Product/Component, 3rd Party, project/program, software and vendor expenses. - CUSTOMER RELATIONSHIP MANAGEMENT: Effectively manages relationships with customer and supporting teams during execution of unit responsibilities. - Communicates appropriately with teams, customers, and peers through all communication channels. - Follows up on critical issues in a timely manner. - VENDOR RELATIONSHIP MANAGEMENT: Manages and leverages the relationship with 3rd Party vendors to ensure achievement of domain objectives. - May be responsible for vendor management activities including service agreements, staff augmentation and technology contracts. Minimum Experience: - Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. - 8 or more years experience in a business, analytical or technology support function. - 3 or more years as a team lead or Manager in a relevant business function or technology environment. *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. Preferred Qualifications: - Data Management - Data Analysis - Data Security - Deep Knowledge in managing PII and PCI data security or related data protection The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals. Relocation assistance is not available for this position. For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting. Last day for internal candidates to apply to the opening is 07/11/19 by 11:59 pm CST time.

Keywords: USAA, San Antonio , Sr. IT Manager Sensitive Data Management, Executive , San Antonio, Texas

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