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Delivery Manager

Company: NTT Data Inc
Location: Austin
Posted on: August 18, 2019

Job Description:

Req ID: 60393

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Delivery Manager to join our team in Austin, TX. Candidates local to Austin, TX are strongly preferred.

The individual will be responsible for the following:

Client -

* Accountable for the delivery of service commitments to customers for their account(s)

* Aligns operational plans with functional strategy and approach

* Customer governance, manages task orders and contract change orders for the account(s)

* Provides complex metrics and reporting support to all relevant stakeholders

* Proactively identifies potential issues and drives resolution to avoid customer impact and facilitate continuous improvement.

* Champion expansion of shared services throughout state agencies

Company -

* Manages account level P&L, the account financial plan and provides regular forecasts

* Identifies opportunities for Growth and Innovation and supports planning and execution for the same

* Develops account plan for the account(s) in coordination with the Sales Executive and account level Client Executive

Employees -

* Directs the efforts of others in the achievement of the strategic and operational objectives of the group

* Coordinates the activities of technical solution team members to meet contract obligations

* Independently determines approach to managing teams and daily operations

* Manages the hiring, staffing and maintaining of a diverse and effective workforce

* Career development/planning, performance and pay discussions of team members

** Needs to reside in the greater Austin Texas market or be willing to relocate within the first 90 days of the engagement

Basic Qualifications:

Minimum of 5 years work experience with Delivery oversight

Preferred (Needed) Skills:

* Minimum of 8 years Project/Program Management demonstrating track record of delivering multiple, high quality services in an IT outsourcing environment

* Minimum of 6 years managerial/leadership experience providing IT solutions, preferably within the government sector

* Advanced knowledge of finance, contract management, customer relationship, leadership, negotiation, value creation and project management

* Driving transformational IT programs including legacy modernization, digital and cloud adoption

* Ability to communicate clearly and present to senior leadership/executives, both internal and client

* Well-developed ability to multi-task in a dynamic environment, interpret and apply complex and technical regulations, policies, and procedures related to customer contracts, often under significant timeline pressures and with accuracy and attention to detail

* Ability to motivate, direct and lead large groups of people

* Ability to manage multiple significant delivery budgets ($5M annually) and funding vehicles while minimizing program variances

* Experience with application and infrastructure services

* Experience managing both new feature creation and critical legacy support functions simultaneously


Experience managing annual budgets in excess of $20M * Graduate degree

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.

NTT DATA, Inc. (the Company ) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

Keywords: NTT Data Inc, San Antonio , Delivery Manager, Executive , Austin, Texas

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