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Director, Payments Product Management

Company: USAA
Location: San Antonio
Posted on: September 14, 2019

Job Description:

Purpose of JobManages a team of individual contributors responsible for the maintenance of existing products and/or the development and launch of new products. Works collaboratively across Marketing, Finance, Legal, Information Technology, Operations and the Distribution Sales and Services groups to develop industry-leading products.Job Requirements

  • Communicates the product value proposition to Distribution organization.
  • Ensures product team delivers sales support to all distribution channels (e.g., .com, mobile, contact center) so that the product is properly positioned to customers (sales tool and collateral development, sales training, etc.).
  • Generates innovation and solutions for customer needs to ensure a dynamic product development pipeline exists.
  • Develops and launches new product offerings as well as auxiliary/enhanced features/services for existing products.
  • Analyzes and evaluates product performance metrics to form recommendations regarding market opportunities and product enhancements.
  • Leverages resources to gather data and member information to support formulation of product strategy and acquire competitive intelligence.Minimum Education
    • Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline.
    • 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.Minimum Experience
      • 8 or more years relevant industry experience in Actuary, Underwriting, Marketing, or Operations or4 or more years direct product management experience.
      • 3 or more years of direct team lead or management experience.*Qualifications may warrant placement in a different job level*When you apply for this position, you will be required to answer some initial questions. - This will take approximately 5 minutes. - Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred Experience
        • Constancy background
        • Digital Banking or payments background
        • Bank or FinTech experience
        • Agile experience
        • Change management
        • New product/new organization development
        • Experience driving payments strategy and identifying opportunities while maintaining focus on a long-term member focused strategy and capability roadmap
        • Experience ensuring strategic alignment across stakeholders and workstreams and dynamically responding to strategic and capability related changes within payments related workstreamsThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. - Additionally, our career path planning and continuing education will assist you with your professional goals.USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.Relocation assistance is available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting.Last day for internal candidates to apply to the opening is 08/27/19 by 11:59 pm CST time.

Keywords: USAA, San Antonio , Director, Payments Product Management, Executive , San Antonio, Texas

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