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Transformation Engagement Director

Company: USAA
Location: San Antonio
Posted on: September 14, 2019

Job Description:

Purpose of JobEstablishes and maintains strong relationships by designing and leading internal engagements for transformation, facilitating a guiding coalition of leaders, determining success criteria, and working with leaders and a team of internal and 3p coaches to achieve the transformation. Coaches, trains and mentors in agile for Scrum Masters, Agile Product Owners, Teams, Leaders and Executives to leverage agile principles, practices and frameworks in order to deliver high value business capabilities. Serves as a subject matter expert on scaling agile development for the team. Coaches agile portfolios, may also coach programs/organizations and/or teams as needed to achieve business strategies. Serves as a subject matter expert on scaling agile development, including the use of scaling frameworks such as Scaled Agile Framework (SAFe), LeSS, DAD or others. Embraces servant leadership and displays behaviors that come with the key mindset shifts associated with being agile. Identifies opportunities for continuous improvements and influences change at all organizational levels.Job Requirements

  • Establish and maintain strong relationships by designing and leading internal engagements for transformation, facilitating a guiding coalition of leaders, -determining success criteria, and working with leaders and a team of internal and 3p coaches to achieve the transformation.
  • Thought leader within the agile community and mentors Lead coaches
  • Consults with Sr Leaders, EMG, and managers on transformational change, business agility and dev ops trends within the industry as well as how internal initiatives can enable their organizations.
  • Provides coaching and hands-on support in complex situations to senior leaders and initiative leads such as problem solving workshops, value identification workshops, prioritization and sequencing of outcomes, and lean portfolio management. -
  • Enables Sr Leaders and EMG to apply systems thinking and other lean/agile concepts, strengthen collaboration and partnerships within the organization, and demonstrate how leaders help enable business agility.
  • Mentors and guides CoSA leaders and Sr Experience Owners to improve product management practices
  • Works closely with Strategy, Change, Culture and key initiative leaders to align and connect messaging to enable agility and delivery of value to members, employees and USAA.Minimum Requirements:
    • Bachelor's Degree or 4+ years of related Agile Coach experience
    • 8 or more years experience performing as an Agile Coach in multiple Agile transformations including:
    • 4 years consulting including engagement management and transformation
    • 6 or more years experience as an Agile Coach or working in a similar role in a lean or scrum environment and 2 or more years experience with Lean Portfolio Management
    • 2 years leading a team of coaches
      Expert knowledge of the multiple delivery frameworks
    • Expert understanding of Lean-Agile methods and practices.
    • Demonstrated ability to influence change at the C level and executive level
      Demonstrated ability form productive relationships quickly and create spheres of influence.Preferred Requirements:
      • Engagement Management experience
      • Experience facilitating leadership training
      • Knowledge of business agility concepts and practices.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. - Additionally, our career path planning and continuing education will assist you with your professional goals.USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.Relocation assistance is available for this position.For Internal Candidates:Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting.Last day for internal candidates to apply to the opening is 03/17/19 by 11:59 pm CST time.

Keywords: USAA, San Antonio , Transformation Engagement Director, Executive , San Antonio, Texas

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