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Compliance Manager 3 - Enterprise Testing (Business Process Testing)

Company: Wells Fargo
Location: San Antonio
Posted on: November 11, 2019

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.? In order to receive text message invitations, your profile must include a mobile phone number designated as ?Personal Cell? or ?Cellular? in the contact information of your application.At Wells Fargo, we want to satisfy our customers? financial needs and help them succeed financially. We?re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you?ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.Within Wells Fargo Compliance, the Enterprise Testing group is responsible for establishing and maintaining a consolidated Enterprise Testing program at the corporate level. Enterprise Testing is responsible for developing a common methodology and standards, providing governance and oversight, executing testing; and conducting horizontal reviews. Testing and validation teams are responsible for implementing the Enterprise Testing methodology and standards, and executing group-specific testing.The Consumer Banking (CB) and Payments, Virtual Solutions and Innovation (PVSI) Enterprise Testing & Validation, under Enterprise Testing, is seeking a Compliance Manager 3 to develop and execute a Business Process Testing (BPT) plan, focused on Operational Risk.? This leader will manage a team responsible for executing all aspects of the Enterprise Testing methodology including: Plan and Prepare, Execute, Identify Issues and Corrective Actions, and Report and Escalate Results.?Specific Job Responsibilities include:

  • Lead a team that plans and executes Business Process Testing. Accountable for conducting end-to-end business process walkthroughs, identifying risks and primary/key controls, evaluating control design, and testing the effectiveness of manual and automated controls.
  • Develop the team?s schedule and manage engagements to planned dates, resources, and hours. Anticipate changes in the internal and external environment and adapt the testing program of the team accordingly.
  • Management responsibilities include sourcing and hiring talented team members, providing ongoing performance feedback and coaching, recognizing and developing team members with stretch assignments, and completing daily management tasks.
  • Supervise the testing teams throughout the life cycle of the review activities to provide ongoing guidance on scope, sampling, testing approach, issues, work papers, quality reviews, etc.
  • Develop relationships with the business and implement an effective engagement model for the team and business. Partner with legal, compliance, and business partners to stay tuned with ongoing business process changes, customer feedback, etc.
  • Improve bench strength of the team. Develop subject matter expertise within the team of all the major products, services, and processes in the line of business and develop a thorough understanding of the processes reviewed.
  • Elevate the team?s quality of work performed. Review quality assurance feedback and take appropriate actions to address areas requiring attention.
  • Identify continuous improvement opportunities, and implement routines to drive effectiveness and efficiency.
  • Influence line of business and control executive teams to resolve issues, develop sound corrective actions, and strengthen internal controls.
  • Stay abreast of management?s plans to address corrective actions.
  • Write reports that clearly articulate work performed and summarize testing results to business leadership, executive management, and the board.
  • As needed, present work performed to audit, regulators, and other business partners.As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
    • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
    • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.** This role is also open to other? locations within the? Consumer Banking (CB) and Payments, Virtual Solutions and Innovation (PVSI) Enterprise Testing & Validation footprint.

      Required Qualifications
      • 8+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 8+ years of IT systems security, business process management or financial services industry experience, of which 4+ years must include direct experience in compliance, operational risk management, or a combination of both
      • 3+ years of management experience

        Desired Qualifications
        • Advanced Microsoft Office skills
        • Excellent verbal, written, and interpersonal communication skills
        • Strong analytical skills with high attention to detail and accuracy
        • Ability to articulate complex concepts in a clear manner

          Other Desired Qualifications
          • Ability to articulate issues, risks, and proposed solutions to various levels of staff and management
          • Strong experience within Consumer Banking and? Payments, Virtual Solutions, and Innovation (PVSI) businesses
          • Full cycle/end to end Audit or testing experience that includes managing a test plan
          • Experience in evaluating the effectiveness of policies, procedures, processes, initiatives, products and internal controls and identifying issues resulting from internal and/or external compliance examinations.
          • Compliance or Audit related certification or designation such as CIA, CRCM, or CPA
          • Experience compiling and creating reports with findings and recommendations for compliance risk management and applicable businesses.
          • Ability to take initiative and work independently with minimal supervision in a structured environment
          • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex
          • Understand sensitive and confidential information and assert privacy/legal discretion.
          • Experience providing ?credible challenge? to business partners when necessary, with the ability to lead through influence.

            Job Expectations
            • Ability to travel up to 5% of the time

              Salary Information
              The salary range displayed below is based on a Full-time 40 hour a week schedule.

              MN-Minneapolis: Min: $106,400 Mid: $152,000
              MO-Saint Louis: Min: $106,400 Mid: $152,000
              IA-Des Moines: Min: $106,400 Mid: $152,000
              IA-West Des Moines: Min: $106,400 Mid: $152,000
              NC-Charlotte: Min: $106,400 Mid: $152,000
              OR-Portland: Min: $106,400 Mid: $152,000
              TX-DAL-North Dallas: Min: $106,400 Mid: $152,000
              TX-San Antonio: Min: $106,400 Mid: $152,000
              SC-Fort Mill: Min: $106,400 Mid: $152,000
              PA-Philadelphia: Min: $117,000 Mid: $167,200
              SD-Sioux Falls: Min: $95,800 Mid: $136,800

              Street Address
              MN-Minneapolis: 600 S 4th St - Minneapolis, MN
              MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
              IA-Des Moines: 800 Walnut St - Des Moines, IA
              IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
              NC-Charlotte: 401 S Tryon St - Charlotte, NC
              OR-Portland: 1300 Sw 5th Ave - Portland, OR
              TX-DAL-North Dallas: 14241 Dallas Parkway - Dallas, TX
              TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX
              SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC
              PA-Philadelphia: 101 N Independence Mall E - Philadelphia, PA
              SD-Sioux Falls: 4811 N 4th Ave - Sioux Falls, SD


              All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

              Relevant military experience is considered for veterans and transitioning service men and women.
              Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

              Company Description:

              Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo---s vision is to satisfy our customers--- financial needs and help them succeed financially. With approximately 261,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune---s 2019 rankings of America---s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.--Wells Fargo has been helping military members and veterans succeed financially for nearly 170 years. Throughout the years, Wells Fargo has supported military members and veterans through initiatives to recruit and retain team members, and through foundation donations, countless volunteer hours, and event sponsorship.

Keywords: Wells Fargo, San Antonio , Compliance Manager 3 - Enterprise Testing (Business Process Testing), Executive , San Antonio, Texas

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