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Pharmacy Technician

Company: Devoted Health
Location: San Antonio
Posted on: November 22, 2021

Job Description:

A bit about us: We're on a mission to change healthcare - how it's paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being. That's why we're gathering a whole bunch of smart, big-hearted people to create a new kind of healthcare company - one that combines compassion, health insurance, clinical care, and technology seamlessly. "We want to partner with people we love for a cause we believe in. Life is short. Join us."A bit about this role: As our Pharmacy Guide, you will have the opportunity to be the pharmacy technician you've always wanted to be: one who inspires, makes a difference every single day, and is empowered to follow the pharmaceutical care journey of our members. You will be responsible for ensuring members are taking their medications as prescribed, understand their prescription benefits, and have the resources to obtain and pay for their medication. You will be an integral part of the clinical pharmacy team, empowering our members to meet their health goals and live healthier lives. Responsibilities will include:Conduct assessments of medication adherence patterns, including factors contributing to non-adherencePerform medication reconciliation after members have been discharged from the hospitalProvide counseling about how to take medications correctlyProvide medication refill remindersDeliver education about financial assistance programs (Federal, state, and private) for medication out-of-pocket costsEngaging with providers to coordinate prescription refills and renewals Engaging with pharmacies to coordinate prescription fulfillmentHelping identify members who may be at-risk for medication non-adherence Identifying and acting to address specific drivers of medication non-adherenceServing as a resource to Devoted Health organization for medication-related inquiries pertaining to formulary tiers, prior authorizations, formulary exceptions, and cost-sharingAssisting members with enrolling in medication co-pay assistance programsScheduling member appointments with our clinical pharmacist or clinical guides for medication adherence issues or medication reconciliationMaintaining documents and grids to track clinical pharmacy interventions and oversight responsibilitiesAttributes to success:Desire and ability to listen and engage with our members in a telephonic setting Customer service is built into the very fibers of your beingExperience working as part of a multidisciplinary care teamComfort with multi-tasking: you'll be speaking with members and typing notes at the same timeYou're a great team member with a can-do attitude; you're self-reflectiveDesired skills and experience:Nationally Certified Pharmacy Technician (CPhT) with at least three years of work experience in this fieldExperience caring for Medicare patientsA strong desire to continue to work closely with aging patient populationsExperience with Medicare Part D operations (e.g. pharmacy help desk, utilization management, formulary management)Experience with pharmacy-related quality assurance (QA) work is strongly preferred (examples of pharmacy-related QA include performing medication reconciliation following hospital discharge and coordinating prescription refill programs)> Healthcare equality is at the center of Devoted's mission to treat our members like family. We are committed to a diverse and vibrant workforce. If you lack a specific credential for this position but believe that your strengths and life experiences will propel our mission, we would love to hear from you.#LI-AS1If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you! If you lack a specific credential for this position but believe that your strengths and life experiences will propel our mission, we would love to hear from you.Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business.As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.COVID-19 Vaccination Requirement: Where permitted by applicable law, candidates must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief, practice, or observance.

Keywords: Devoted Health, San Antonio , Pharmacy Technician, Healthcare , San Antonio, Texas

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