Clinical Care Certified Diabetes Educator (CDE)
Company: Integrated Resources Inc.
Location: San Antonio
Posted on: May 27, 2023
|
|
Job Description:
Clinical Care Certified Diabetes Educator (CDE)Integrated
Resources, Inc is a premier staffing firm recognized as one of the
tri-states most well-respected professional specialty firms. IRI
has built its reputation on excellent service and integrity since
its inception in 1996. Our mission centers on delivering only the
best quality talent, the first time and every time. We provide
quality resources in four specialty areas: Information Technology
(IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Title: Clinical Care Certified Diabetes Educator (CDE)Location:
San Antonio, TX
Duration: 24+ months (Possibility of extension)
Job Requirement: - Candidates must be local. - Certified Diabetes
Educator Certification is requiredPosition Description: - The
Clinical Care Certified Diabetes Educator is part of the Integrated
Care Solutions team and will have a positive attitude, outgoing
personality, and a passion for helping patients succeed on our
therapies. - Each Clinical Care Certified Diabetes Educator will be
a primary relationship manager and "coach" for a group of patients
during the program duration and ensure that the patients stay
motivated and successful throughout their journey. - A strong
predictor of success for the Clinical Care Certified Diabetes
Educator is the ability to inspire our customer base, listen and
understand the unique needs of every customer, communicate
effectively on the phone and through chat and email, and execute
strategies that efficiently engage and motivate the
patient.Position Responsibilities: - Drive higher engagement &
retention rate of assigned group of new patients for the duration
of the program through dynamic outbound calls at various touch
points and inbound calls for help. - Partner with the clinical team
& other key stakeholders to meet individual needs of Health Care
Providers (HCP) and patients and intervene with "at risk" patients
when necessary. - Assist patients with setting goals and realizing
goals and identifying and overcoming concerns while enrolled in the
program. - Use dynamic communication skills to identify patient
unmet needs and "pain points" and utilize objection handling
techniques to communicate with the patient. - Measure the success
of the efforts through monitoring patient engagement, retention,
patient learning metrics, quality scores and customer satisfaction
ratings. - Testing and conducting "proof of concept" sessions with
patients to build web and mobile interactive solutions. - Perform
other duties as assigned.Basic Qualifications - Bachelor's degree
from an accredited college/university - RN, RD, or Pharmacist
license required - Certified Diabetes Educator Certification is
required - 3 years of clinical experienceDesired/Preferred
Qualifications:
--- Spanish fluency
--- Knowledge and understanding of Diabetes and/or Durable Medical
Equipment
--- Knowledge of clinical & medical terminology
--- Experience in a case management based healthcare role
--- Excellent communication skills.
--- Comfortable with technology, and quick to learn new
technologies/solutions or potential ways to communicate with and
contribute to our patient's success.
--- Demonstrated ability to present information in a clear,
concise, and grammatically correct manner both verbally and in
writing.
--- Demonstrated excellence in analysis, problem-solving,
organization and administrative skills.
--- Ability to effectively communicate with customers to resolve
issues and answer questions according to department protocols.
--- Proficiency in using a computer to navigate through multiple
screens and programs at the same time in order to give and receive
information.
--- Ability to follow instructions and protocols when dealing with
unfamiliar or unusual customer issues.
--- Ability to generate reports, graphs, business
correspondence
--- Must be able to work over eight (8) hours per day and weekends,
if needed.
--- Experience and proficiency in Automated Call Dial management
and reporting
--- 2 years of experience working within Healthcare Diabetes
Thanks & Regards,
Seema Chawhan
Clinical Recruiter
Integrated Resources, Inc.
IT Life Sciences Allied Healthcare CRO
Certified MBE -GSA - Schedule 66 I GSA - Schedule 621I
DIRECT # - 732-844-8724
Email id - seema @irionline.com- www.irionline.com
LinkedIn: https://in.linkedin.com/in/seemachawhan
Gold Seal JCAHO Certified --- for Health Care Staffing
"INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES" (8th Year in
a Row)
Keywords: Integrated Resources Inc., San Antonio , Clinical Care Certified Diabetes Educator (CDE), Healthcare , San Antonio, Texas
Click
here to apply!
|