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Referral Coordinator (UTHP Urology MARC)

Company: UT Health San Antonio
Location: San Antonio
Posted on: May 28, 2023

Job Description:

Referral Coordinator (UTHP Urology MARC)
---- San Antonio (
Patient Care (
School of Medicine
---- --- --- ---
23000811 Requisition #
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Job Summary:
Under direct supervision, responsible for assisting with coordination of referrals, authorization, scheduling of patients and record keeping.
*Scheduled working hours: Monday - Friday from 8:00am - 5:00pm.
Job Duties:

  • Triage's patient inquiry and physician referral calls to coordinate intake of new patients; completes new patient pre-registration and scheduling.

  • Completes clinical assessment based on a phone interview with patient, family members or patient's physician; provides educational information.

  • Obtains patient records and full demographic data; enters the information into the computer for pre-registration.

  • Updates and relays information to patients or physicians about clinical activity.

  • Maintains the schedule for residents and faculty.

  • Assembles records for chart audit.

  • Performs all other duties as assigned.

    Associate's degree in health related field is required. Experience can be considered in lieu of education.
    Five (5) years' experience in patient care setting is required.
    Additional Skills:
    Bilingual preferred (English & Spanish).
    Clinical experience preferred.
    Call Center/ Customer Service experience preferred.
    Multiple line experience preferred.
    Additional Information
    Benefits Overview
    UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
    Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists.
    Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
    Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Life Employees receive $40,000 of group term life insurance and $40,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
    Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
    Time Off- A generous leave program offers multiple paid leave options:
    Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
    Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
    Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
    Holidays: 12 set paid holidays each year plus three floating holidays, which can be used anytime during the fiscal year.
    FSAs- Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
    Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.
    UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or veteran status.

Keywords: UT Health San Antonio, San Antonio , Referral Coordinator (UTHP Urology MARC), Healthcare , San Antonio, Texas

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