RN- Health Care (Full-Time

Company: CHRISTUS Health
Location: San Antonio
Posted on: April 25, 2024

Job Description:

The Registered Nurse Transfer Center is responsible for evaluating, coordinating, processing, screening, and documentation of patient transfers into the CHRISTUS Health System. The CHRISTUS Transfer Center RN will collaborate with relevant business partners for appropriate level of care and transport of patients into the CHRISTUS Health system. The CHRISTUS Transfer Center will be responsible for obtaining appropriate medical and demographic information and coordinating communication between the referring and receiving physician as well as between healthcare facilities. The CHRISTUS Transfer Center RN will utilize problem solving and customer service skills to determine the best course of action for the patient, the physician, and the hospital by working closely with facility House Supervisors, referring physicians, ED and inpatient staff to ensure the effective and efficient transfer of every patient. This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS Health. The associate shall support CHRISTUS Health's strategic plan and the goals and direction of their Performance Improvement Plan (PIP)
Exhibits excellent customer service skills, including telephone and personal contact with all CHRISTUS Transfer Center groups (i. e. physicians, case managers, nurses, administrators, and colleagues)
Appropriately escalates concerns/barriers that require administrative judgment based on hospital policies and procedures
Appropriately escalates concerns/barriers that require administrative judgment based on hospital policies and procedures
Working collaboratively with team members, the CHRISTUS Transfer Center RN uses and follows specific protocols, policies, procedures and established resources to ensure appropriate and efficient transfer
Collaborates with CHRISTUS hospital's ED, House Supervisors, Administrators, and physicians to ensure appropriate and timely transfer
Maintains proficiency in computer systems and databases for the purpose of excellent patient care, accurate data collection, monitoring and evaluation
Responds to all callers with the aid of computer systems and databased
Proficient in using the transfer center software
Attends team meetings, in-services, and trainings to maintain up to date knowledge of software systems and new processes
Establishes and maintains a high degree of awareness and knowledge of hospital's medical staff, services and special programs
Communicates with House Supervisors at the hospital to access bed availability and changes in service availability, each shift
Associate's Degree in Nursing
Full Time

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Keywords: CHRISTUS Health, San Antonio , RN- Health Care (Full-Time, Healthcare , San Antonio, Texas