Urgent Search! Program Manager Neonatal Services - Perinatal Admin
Company: Christus Health
Location: San Antonio
Posted on: November 4, 2025
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Job Description:
Job Description Description CHRISTUS Santa Rosa Hospital -
Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest
growing area of San Antonio. Specialized care includes orthopedic
and surgical services, ICU, women’s services, a newborn nursery,
comprehensive cardiovascular care from diagnostics to open heart
surgery, vascular lab, sleep center, emergency services, the
CHRISTUS Weight Loss Institute, wound care, rehabilitation, and
more. The campus also boasts an Outpatient Imaging Center and three
medical plazas, one of which houses our CHRISTUS Santa Rosa Family
Medicine Residency Program and CHRISTUS Santa Rosa Family Health
Center. Summary: Develops and leads nursing neonatal initiatives
for the CHRISTUS location. The Program Manager works in conjunction
with the Neonatal Medical Director to oversee neonatal practice in
the facility. The Program Manager also works with regional clinical
leaders in the community (through the Regional Advisory
Council-RAC) to lead the development and implementation of clinical
strategies, policies, and practices throughout the Region and align
them with CHRISTUS Health System which are guided by
High-Reliability Principles, to achieve nursing standardization,
evidence-based practices, operational excellence, and optimal
patient care performance. Establishes effective strategies for
service line initiatives, education and competency, physician
collaboration, integration, outcomes, and resource utilization with
the goal of increasing service line growth, efficiency, compliance,
safety, and patient experience. Responsibilities: - Meets
expectations of the applicable OneCHRISTUS Competencies: Leader of
Self, Leader of Others, or Leader of Leaders. - Participates in
planning the service line vision and strategy as well as the
development, implementation, communication and promotion of the
strategic plans. - Co-Chairs the facility’s Neonatal
Quality/Oversight & Operations Committee(s) along with the Neonatal
Medical Director. - Responsible for ensuring all core neonatal
functions and the facility’s Neonatal Program Plan are followed and
performance indicators are in compliance with benchmarks and
standards; if not, formulates a plan to be on track. Provides
support and direction to ministries when indicators are not meeting
targets to ensure successful corrective action. - Acts as a subject
matter expert or identifies appropriate contributors to consult on
the development and implementation of evidence-based neonatal
nursing policies/procedures/standards of care relative to patient
care, safety, and stewardship of resources. - Monitors progress of
action and strategic plans and manages approved deviations from
plan. - Manages resource forecasting for business and financial
resources determining gaps in resources, skills or training and
develops strategies to fill those gaps. - Provides ongoing
leadership and training to ensure that team members are focused,
committed, and capable of producing expected results. - Assists in
establishing and implementing System policies, procedures, and
standards. - Provides effective oral and written communications to
staff to facilitate understanding, ownership and accomplishment of
goals and objectives. - Demonstrates strong interpersonal skills,
possesses good negotiating skills and promotes teamwork; monitors
team member feedback to ensure effectiveness of communication and
understanding of organizational direction and expectations. -
Establishes and monitors department quality objectives, milestones
and benchmarks. - Develops and implements effective tools to
measure performance against these standards and to document and
regularly report on the current status of projects and routine
assignments. - Leads in the establishing of departmental programs,
which promote and emphasize the commitment to exceptional neonatal
care. - Must have a high level of interpersonal skills, tact, and
diplomacy in order to deal effectively with a wide variety of
internal and external stakeholders. - Must be knowledgeable of
health care professional education and continuing educational
requirements. - Must have strong knowledge of clinical care
processes across all nursing clinical disciplines in the continuum
of care and demonstrated expertise in the application of clinical
technology to these processes, as well as maintain up to date and
evidenced based practice. - Must have knowledge of computer
programs such as Microsoft, Excel, PowerPoint, and Access. - Must
participate in ongoing staff and team-based education/simulations
and training in the care of the neonatal patient. - Regularly and
actively participates in the neonatal care at the facility where
their program manager services are provided. Job Requirements:
Education/Skills - Bachelor of Science in Nursing required. -
Presentation and communication skills required. Experience - 5
years of clinical experience in neonatal nursing required. -
Experience leading unit/facility initiatives preferred. Licenses,
Registrations, or Certifications - Registered Nurse in the state of
employment or compact required. - Certification in Neonatal
Resuscitation Program required. Work Schedule: 8AM - 5PM
Monday-Friday Work Type: Full Time
Keywords: Christus Health, San Antonio , Urgent Search! Program Manager Neonatal Services - Perinatal Admin, Healthcare , San Antonio, Texas
