Member Services and Education Manager
Company: University Health
Location: San Antonio
Posted on: January 5, 2026
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Job Description:
POSITION SUMMARY/RESPONSIBILITIES Responsible for the management
of CareLink Member Services enrollment center and its eligibility,
enrollment, customer service and member education functions.
Responsible for the management of staff and the educational needs
required to perform assignments. Serves as a liaison between staff,
members, and the community to educate members and community
regarding benefits, requirements and other components of the
CareLink program. Must have sound knowledge of the schedule of
benefits and how it relates to other funding sources. Responsible
for expanding the image, awareness and utilization of the
University Health and the CareLink Program. EDUCATION/EXPERIENCE
Bachelor's degree with coursework in business, health care
administration, or related area is preferred. High School diploma
is required. Minimum of three years experience in managed care
environment is preferred. Minimum of three years experience working
with special populations including interaction with Health and
Human Services functions is preferred. Health care customer service
experience is preferred.
Keywords: University Health, San Antonio , Member Services and Education Manager, Healthcare , San Antonio, Texas