Company: Iconic Interactions
Location: San Antonio
Posted on: January 15, 2022
JOB SUMMARY This role will be responsible for providing support
for all internal and external customers by using excellent, overall
product detail knowledge, as well as communicating effectively with
other members of our customer service, and operations teams. It is
essential that candidates for the position have positive attitudes
towards all customers and thrive in team environments.
JOB DUTIES Assist customers in all aspects of service fulfillment
by demonstrating proficient use of proprietary devices and
Customer service associates handle customer questions and are
responsible for troubleshooting
Attend product training classes and seminars
Customer service associates ensure proper product presentation
Participate in sales driving events to maximize sales
Interact with customers in a friendly and knowledgeable manner
Regular, dependable attendance and punctuality is required
CANDIDATE REQUIREMENTS: High school diploma required.
Experience in customer service or client relations is a plus.
Must be able to communicate with customers/team members to clarify
issues and resolve conflicts.
Able to work individually and as part of a team.
Fluent in written and verbal English
Keywords: Iconic Interactions, San Antonio , Customer Service, Hospitality & Tourism , San Antonio, Texas
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