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Customer Service Representative

Company: Rollins, Inc
Location: San Antonio
Posted on: January 16, 2022

Job Description:

At HomeTeam, we put people first. We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player. As a Customer Service Representative, you can expect to: * Providing exceptional customer service consistent with HomeTeam Pest Defense service standards and metrics * Providing information to prospective customers, initiating new service and properly setting up customer accounts * Maintaining good customer relationships * Escalating appropriate inquiries or problems to managers * Talk to, calm down, and diffuse customers There's plenty of perks too! HomeTeamers enjoy: * Comprehensive benefits package including medical, dental, vision & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick leave * Employee discounts, tuition reimbursement, dependent scholarship awards * HomeTeamer discounts * An opportunity to advance within the company * Recognition for a job well done * A friendly work environment * Employee referral bonuses * The opportunity for professional growth and respect that comes from working for an industry leader Why HomeTeam? * HomeTeam Pest Defense is a great provider of pest management and services to homeowner and homebuilders for 25 years! * The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction. * As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM * The Pest Management Industry is growing - and is a recession resistant line of business * HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to join the (Home)Team? Requirements: Pass background screenings. Candidates must meet the job requirements and perform job duties with or without accommodations. Additional context: Phone, email, mail, social media, customer, customer service, time management, communication, product, service, product knowledge, satisfaction

Keywords: Rollins, Inc, San Antonio , Customer Service Representative, Hospitality & Tourism , San Antonio, Texas

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