Entry Level Customer Service
Company: Conduent
Location: San Antonio
Posted on: August 8, 2022
Job Description:
Through our dedicated associates, Conduent delivers
mission-critical services and solutions on behalf of Fortune 100
companies and over 500 governments creating exceptional outcomes
for our clients and the millions of people who count on them.You
have an opportunity to personally thrive, make a difference and be
part of a culture where individuality is noticed and valued every
day.Onsite- Customer Experience AssociateJoin the Conduent Customer
Experience Associate Team in San AntonioWhat you get:
- Paid Training
- Career Growth Opportunities
- Full Benefit Options
- Great Work Environment$15.00 per hour- $16.00 depending upon
experience.
- Shift Differential of up to $1.50/hr (weekends between
5p-5a)
- Ability to earn incentive up $350/month after training.From the
start, our paid training program will teach you all the skills
needed to allow you to become successful in your role. We also
offer a full benefits package, so you'll be able to thrive both
personally and professionally.About the RoleAs a Customer
Experience Associate II, you will be supporting our client's
customers as the first point of contact. You will answer questions
concerning their accounts. You will help customers with their
account issues while providing them with exceptional customer
service.As a Customer Experience Associate II, you will be
responsible for:
- Providing customers with appropriate customized solutions to
meet their needs
- Performing routine call center activities concerning business
products and services
- Using the tools provided to guide you through customer
conversations
- Providing customers with important information while
communicating in a warm empathetic manner
- Gathering information to keep customer profiles and accounts up
to dateRequirementsTo be successful in this role you will:
- Have a High School Diploma or an equivalent level of
education
- Have legal authorization to work permanently in the United
States without requiring a visa transfer or visa sponsorship
- Be able to successfully pass a criminal background check and
drug test
- Demonstrate the ability to type a minimum of 20 WPM
- Have prior clerical/ customer service work experienceWorking
with usJoin a rapidly growing organization that can support your
career goals.Enjoy a positive, employee-friendly culture while
playing an important role in supporting our clients.Enjoy Excellent
Training, Career Opportunities, a Great Culture, and Great
BenefitsThrough our dedicated associates, Conduent delivers
mission-critical services and solutions on behalf of Fortune 100
companies and over 500 governments creating exceptional outcomes
for our clients and the millions of people who count on them.You
have an opportunity to personally thrive, make a difference and be
part of a culture where individuality is noticed and valued every
day.Join UsAre you seeking an opportunity to make a real impact in
a company that appreciates ideas and new ways of thinking? Come
join us and grow with a team of people who will challenge and
inspire you to be the best!Conduent is an Equal Opportunity
Employer and considers applicants for all positions without regard
to race, color, creed, religion, ancestry, national origin, age,
gender identity, gender expression, sex/gender, marital status,
sexual orientation, physical or mental disability, medical
condition, use of a guide dog or service animal, military/veteran
status, citizenship status, basis of genetic information, or any
other group protected by law. People with disabilities who need a
reasonable accommodation to apply for or compete for employment
with Conduent may request such accommodation(s) by clicking on the
following link, completing the accommodation request form, and
submitting the request by using the "Submit" button at the bottom
of the form. For those using Google Chrome or Mozilla Firefox
please download the form first: click here to access or download
the form. You may also click here to access Conduent's ADAAA
Accommodation Policy.At Conduent, we value the health and safety of
our associates, their families and our community. Under our current
protocols, we do not require vaccination against COVID for most of
our US jobs, but may require you to provide your COVID vaccination
status, where legally permissible.Required
Keywords: Conduent, San Antonio , Entry Level Customer Service, Hospitality & Tourism , San Antonio, Texas
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