Part-Time Customer Service San Antonio Airport Exit Booth

Company: Enterprise
Location: San Antonio
Posted on: May 28, 2023

Job Description:

Overview

National and Alamo has an exciting opportunity for a Part-Time Exit Booth Agent at the San Antonio Airport. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

This position is a full-time position that pays up to $15.90 / hour (15.00/hour plus bonus). The branch is located at 9559 Airport Blvd, San Antonio, TX 78216.

We have two schedules available, apart from religious observations, must be able to work the following:

Saturday 2pm-12:00am

Sunday 2pm-12:00am

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide additional service to Emerald Aisle members by offering our refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
• Provide all customers with undivided attention while assisting them at the exit booth.
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer Equal Opportunity Employer/Disability/Veterans
  Qualifications
  • Must be at least 18 years of age
  • High School Diploma or G.E.D. required
  • Minimum of 1 year experience handling customer service functions (can be non-concurrent)
  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus
  • Must have valid driver's license with no more than one moving violation and/or at-fault accidents on driving record in the past three years.
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Keywords: Enterprise, San Antonio , Part-Time Customer Service San Antonio Airport Exit Booth, Hospitality & Tourism , San Antonio, Texas