SanAntonioTXRecruiter
the smart solution for San Antonio jobs

Reservation Sales Agent / Cruise Line Reservationist

Company: Mommy Jobs Online
Location: San Antonio
Posted on: February 15, 2019

Job Description:

We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents. PRIMARY FUNCTION: As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Be a knowledgeable resource for travel professionals and consumers. Provide quality customer service on all calls. Maintain department's telephone service level goals. In this position, selected candidates will train and work from home. RESPONSIBILITIES: Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises and Land and Sea Journeys. Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions Any special projects as directed by the Supervisor or Manager of Reservations. REQUIREMENTS: Must have access to high speed broadband internet for business line connection. Must also have dedicated, quiet workspace in place of residence. Provide quality customer service on all calls Self-motivated by personal performance, self-starter and quick learner Ability to work independently and meet performance metrics, adherence and availability requirements Excellent communication and listening skills required Outstanding problem solving and decision making skills Must be detail oriented with excellent organizational skills Proficiency with Microsoft Office products, Outlook, website navigation and performance of key word searches, ability to distinguish colors in reservations computer system Previous sales or customer service experience required. Preferably in the travel or hospitality industry Flexibility of scheduling to work overtime, evenings until 7pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require Benefits Time off benefits - 8 paid holidays, paid vacation and paid sick time Travel " Generous Cruise and Travel Privileges for you and your family Health - Complete benefit plans including medical, dental, vision and flexible spending accounts Wellness - Health and wellness programs include discounted health benefits and memberships Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service Profit Sharing Plan - Eligible after 1 year of service Employee Stock Purchase Plan " Discount on Corporation stock Training - In-house Discover University courses on professional development Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores Pay: $16.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLROXANNA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, San Antonio , Reservation Sales Agent / Cruise Line Reservationist, Hospitality & Tourism , San Antonio, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Valet Attendant- Job Fair Coming March 7th
Description: Location Barton Creek Resort Spa Barton Creek Resort Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark (more...)
Company: Omni Hotels
Location: Austin
Posted on: 02/23/2019

Busser - Sheraton Georgetown Texas Hotel And Conference Center - (19000IFL)
Description: Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International, Inc.
Location: Round Rock
Posted on: 02/23/2019

Host/Hostess
Description: Host/Hostess Job OverviewDo you delight in making lasting impressions Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest's dining experience (more...)
Company: Red Lobster
Location: Round Rock
Posted on: 02/23/2019


SOUS CHEF @ Seton Medical Center Austin
Description: We have an opening for a SOUS CHEF position. Location: 1201 West 38th Street. Austin, TX 78705. Note: online applications accepted only. Schedule: Must be able to work a flexible schedule. Requirement: (more...)
Company: Compass Group USA Inc
Location: Austin
Posted on: 02/23/2019

Grocery Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Pflugerville
Posted on: 02/23/2019

Banquet House Attendant - Sheraton Georgetown Texas Hotel And Conference Center - (19000IF6)
Description: Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International
Location: Round Rock
Posted on: 02/23/2019

TRACE Busser / Food Runner, Full-Time - W Austin - (19000D8Q)
Description: Here's To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International
Location: Round Rock
Posted on: 02/23/2019

Seasonal Pool Bar Cocktail Server - W Austin - (19000DD8)
Description: Here's To Your Journey with W Hotels Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine (more...)
Company: Marriott International, Inc.
Location: Round Rock
Posted on: 02/23/2019

Office Manager III - Multi Office
Description: Office Manager III - Multi-Unit Are you hellip A driven retail manager with exceptional leadership skills and ability to manage multiple store locations Energized by the opportunity to solve problems, (more...)
Company: H&R BLOCK
Location: San Marcos
Posted on: 02/23/2019

Customer Service Representative
Description: The Customer Service Representative CSR interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. He/She also ensures (more...)
Company: LogistiCare
Location: Austin
Posted on: 02/23/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

San Antonio RSS job feeds