Assistant Restaurant Manager" The Westin Riverwalk, San Antonio - (17001HBG)
Company: Marriott International
Location: San Antonio
Posted on: June 15, 2019
Heres To Your Journey with Westin Westin is one of Marriott
Internationals 30 renowned hotel brands. As the worlds leading
Hospitality Company, we offer unmatched opportunities for
associates to grow and succeed. We believe a great career is a
journey of discovery and exploration. The Westin Riverwalk, San
Antonio located at 420 W Market St, San Antonio, TX 78205 is
currently hiring a Assistant Restaurant Manager. Responsibilities
include: Areas of responsibility include Restaurants/Bars and Room
Service, if applicable. Assists in the daily supervision restaurant
operations and assists with menu planning, maintains sanitation
standards and assists servers and hosts on the floor during peak
meal periods. Strives to continually improve guest and employee
satisfaction. Determines training needed to accomplish goals, then
implements plan. CANDIDATE PROFILE Education and Experience High
school diploma or GED; 4 years experience in the food and beverage,
culinary, or related professional area. OR 2-year degree from an
accredited university in Food Service Management, Hotel and
Restaurant Management, Hospitality, Business Administration, or
related major; 2 years experience in the food and beverage,
culinary, or related professional area. CORE WORK ACTIVITIES
Assisting in Management of Restaurant Team Handles employee
questions and concerns. Monitors employees to ensure performance
expectations are met. Provides feedback to employees based on
observation of service behaviors. Assists in supervising daily
shift operations. Supervises restaurant and all related areas in
the absence of the Director of Restaurants or Restaurant Manager.
Participates in department meetings by communicating a clear and
consistent message regarding the departmental goals to produce
desired results. Conducting Day-to-Day Restaurant Operations
Ensures all employees have proper supplies, equipment and uniforms.
Communicates to Chef and Restaurant Manager any issues regarding
food quality and service levels. Ensures compliance with all
restaurant policies, standards and procedures. Monitors alcohol
beverage service in compliance with local laws. Manages to achieve
or exceed budgeted goals. Performs all duties of restaurant
employees and related departments as necessary. Opens and closes
restaurant shifts. Providing Exceptional Customer Service Interacts
with guests to obtain feedback on product quality and service
levels. Supervises staffing levels to ensure that guest service,
operational needs and financial objectives are met. Encourages
employees to provide excellent customer service within guidelines.
Handles guest problems and complaints, seeking assistance from
supervisor as necessary. Strives to improve service performance.
Sets a positive example for guest relations. Assists in the review
of comment cards and guest satisfaction results with employees.
Meets and greets guests. Conducting Human Resource Activities
Supervises on-going training initiatives. Uses all available on the
job training tools for employees. Communicates performance
expectations in accordance with job descriptions for each position.
Coaches and counsels employees regarding performance on an on-going
basis. Additional Responsibilities Provides information to
supervisors, co-workers, and subordinates by telephone, in written
form, e-mail, or in person. Analyzes information and evaluating
results to choose the best solution and solve problems. Assists
servers and hosts on the floor during meal periods and high demand
times. Recognizes good quality products and presentations.
Supervises daily shift operations in absence of Restaurant Manager.
To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit .marriott.com/careers to
learn more about our workplace culture and career opportunities.
So, we ask, where will your journey take you? Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, TX or
Keywords: Marriott International, San Antonio , Assistant Restaurant Manager" The Westin Riverwalk, San Antonio - (17001HBG), Hospitality & Tourism , San Antonio, Texas
Didn't find what you're looking for? Search again!