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RN/LVN/LPN Clinic Operations Healthcare Trainer - San Antonio

Company: Humana
Location: San Antonio
Posted on: November 22, 2021

Job Description:

**Description** Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.**Responsibilities** As a **Clinical Trainer** , you will create, implement and train processes and programs to ensure the staff and facilities in emerging markets are fully prepared for successful operations.**Job Functions:** + Plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training.+ Selects appropriate materials. Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes.+ Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance.+ Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements.+ Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate.+ Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.+ Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.+ Follows established guidelines/procedures.**Required Qualifications** + Bachelor's degree or equivalent experience+ Clinical background (RN, LVN/LPN)+ Proven interpersonal and clinical skills with the ability to interface and train effectively both internally and externally with a wide range of people including physicians and clinic office staff, including workflows in EMR+ Experience with eClinical Works+ 2 years' experience training core roles in a clinic (i.e - Center Administrators, Front office staff, Medical assistants, Medical coders, etc)+ Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project**Preferred Qualifications** + Master's Degree+ Previous Lead role as an MA or Training core clinic roles in a value-based care setting+ Understanding of curriculum design and adult learning principles+ Experience using a wide variety of training tools to effectively facilitate to a wide audience.+ Experience managing projects or processes**Additional Information** + Travel

Keywords: Humana, San Antonio , RN/LVN/LPN Clinic Operations Healthcare Trainer - San Antonio, Human Resources , San Antonio, Texas

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